Global Payroll Delivery Lead – ADP GlobalView | @Onsite Bengaluru Leading BPO

Gratitude Inc

77 Views

5 days ago

Global Payroll Delivery Lead – ADP GlobalView | @Onsite Bengaluru Leading BPO

14-19 Year(s)

₹ 1.25 - ₹ 2 Lacs p.m

Bengaluru

Quick Apply Apply

Job Description

Key Skills

End to End Core Payroll Process of Multi-countries ADP Celegro Tool knowledge

26 candidate(s) have already applied for this Job. Apply now

Role: Global Payroll Delivery Lead – ADP GlobalView
Location: Bangalore
Experience: 14 to 18 years
Band: BPO 6/7
Salary: up to 25 LPA
Domain: End to End Core Payroll Process of Multi-countries
Skill: ADP Celegro Tool knowledge is a must

MUST HAVE
• Bachelor's degree in HR, Business Administration, or related field (or equivalent experience).
• 15+ years of experience with payroll systems, payroll processing, and/or HRIS platforms (ADP, Paychex, Deel, SAP, Workday, or similar preferred)
• Experience with ADP Global View and Celegro
• US / UK / Middle East payroll processing exposure
• Global Payroll exp (UAE, Saudi Arabia, US, Canada, LATAM, Europe, UK, APAC & ASEAN Regions)
• Experience in overseeing a mid-size payroll operations, ensuring compliance with laws and regulations while managing a team to deliver accurate and timely payroll processing.
• Payroll implementation exposure
• Transition exposure
• Excellent verbal and written communication skills; delivers engaging, informative, well thought out presentations
• Analytical abilities, strong judgement and management skills, ability to work effectively with Business, HR and IT Leaders.
• Strong critical thinking skills

GOOD TO HAVE
•Strong understanding of payroll laws, tax regulations, and compliance requirements

RESPONSIBILITIES
1 Understanding the process, ensuring efficient incident resolution and maintaining customer satisfaction by monitoring performance, balancing workloads, acting as an escalation point, and fostering a positive customer service culture
2 Playing end to end QC roles and Training other members on end to end process controls
3 Serves as the primary liaison between the teams and the customers
4 Provides or resolves risks, issues and decisions escalated to their level
5 Preparation of monthly SLA metrics, dashboards and other required reporting

Ex TCS Employees can't apply
PAN and DOB are required for profile creation

Role

Operations Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

6+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Nagpur, India

Details