Global Payroll Delivery Lead – ADP GlobalView
Job Description
Key Skills
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Location: Bangalore
Experience: 14–18 Years
Salary: Up to ₹25 LPA
Role Overview
We are looking for an experienced Global Payroll Delivery Lead with strong expertise in ADP GlobalView and Celegro to lead multi-country payroll operations, ensure service excellence, and manage global stakeholders.
Key Responsibilities
Lead end-to-end payroll operations across multiple countries.
Manage payroll teams, workloads, escalations, and service delivery.
Ensure payroll accuracy, compliance, quality, and timely processing.
Act as the primary point of contact for global clients.
Drive payroll implementations, transitions, and process improvements.
Oversee quality controls and train teams on payroll processes.
Prepare SLA metrics, dashboards, and management reports.
Manage risks, issues, escalations, and customer concerns.
Must Have
14–18 years of relevant payroll/HRIS experience.
15+ years of payroll systems or payroll processing experience.
Mandatory: ADP GlobalView and Celegro experience.
Strong multi-country/global payroll experience.
Exposure to US, UK, Middle East, APAC/ASEAN, Europe, Canada, or LATAM payroll.
Experience managing payroll operations and teams.
Payroll implementation and transition experience.
Strong client management, communication, analytical, and leadership skills.
Bachelor's degree in HR, Business Administration, or related field.
Good to Have
Knowledge of global payroll laws, tax regulations, and compliance.
Experience with SAP, Workday, Paychex, Deel, or similar HRIS/payroll platforms.
Interested candidates: Please share your updated CV highlighting your ADP GlobalView/Celegro experience, countries supported, team size, and payroll implementation/transition experience.
Note: PAN and DOB are required for profile creation.
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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