Job Title: Group Lead – Master Data Management (Employee MDM)

Location: Pune
Experience: 10–12 Years
Band: BPO 5
Salary: Up to ₹17 LPA
Job Code: 433253
Work Mode: Not specified in thope JD

Job Summary

We are seeking an experienced Group Lead – Master Data Management (MDM) to manage employee master data operations across multiple locations. The ideal candidate will have hands-on expertise in SAP HCM and Employee Central (EC), strong reconciliation and MIS reporting skills, proven Root Cause Analysis (RCA) capabilities, and knowledge of Indian labour laws. The role involves leading a team of 15 members, maintaining data accuracy, ensuring compliance with governance and audit requirements, and driving continuous process improvement.

Key Responsibilities

• Manage and review employee Master Data Management (MDM) transaction processing activities across multiple locations.

• Oversee end-to-end employee master data operations and ensure timely and accurate processing.

• Handle employee master data creation, updates, changes, and maintenance in SAP HCM and Employee Central (EC).

• Perform and review reconciliations to identify, investigate, and resolve data discrepancies.

• Conduct Root Cause Analysis (RCA) to identify recurring data issues and implement corrective and preventive actions.

• Prepare, publish, and review MIS reports, dashboards, and operational performance reports.

• Maintain data quality, integrity, consistency, and adherence to established data governance frameworks.

• Ensure compliance with SOX controls, audit requirements, and applicable Indian labour laws.

• Lead, mentor, and manage a team of 15 members distributed across multiple locations.

• Coordinate with internal stakeholders to resolve data-related issues and support business requirements.

• Monitor team performance, transaction accuracy, productivity, and turnaround times.

• Identify process gaps and implement continuous improvement initiatives to enhance operational efficiency.

• Support audits, process reviews, and documentation of standard operating procedures.

Required Skills and Qualifications

• 10–12 years of relevant experience in Master Data Management, HR operations, or employee data management.

• Strong hands-on experience with SAP HCM and Employee Central (EC) is mandatory.

• Proven Root Cause Analysis (RCA) capability is mandatory.

• Hands-on experience in reconciliation, discrepancy resolution, and MIS reporting.

• Knowledge and hands-on experience with Indian labour laws are mandatory.

• Strong understanding of data quality, data governance, and employee master data controls.

• Knowledge of SOX compliance and audit requirements.

• Proficiency in Microsoft Excel, PowerPoint, Outlook, and other MS Office applications.

• Excellent written and verbal English communication skills.

• Proven team leadership and people management experience, including managing teams across multiple locations.

• Strong analytical, problem-solving, stakeholder management, and decision-making skills.

Preferred Qualifications

• SAP HCM certification.

• SAP SuccessFactors / Employee Central certification.

• Exposure to data governance frameworks and continuous improvement initiatives.

Important Notes

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are required for profile creation.