Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Hiring: Learning Delivery Specialist (L&D)

740 Views 1 week ago
Experience 3–8 Year(s)
₹
Salary Confidential
Location Bengaluru, Bombuflat
144 candidate(s) already applied

Job Description



We are hiring an experienced Learning Delivery Specialist to support the end-to-end delivery of enterprise learning programs. If you have experience in Learning & Development (L&D), Training Operations, LMS Administration, Learning Coordination, or HR Operations, we’d love to hear from you.

Location: Bengaluru
Shift: 24/7 Rotational Shifts (including US shift support when required)

Qualifications

* Bachelor’s degree in Human Resources, Education, Business Administration, Learning & Development, or a related discipline
* 3–8 years of experience in Learning & Development, Learning Delivery, Training Operations, HR Operations, or a related field
* Strong proficiency in Microsoft Excel, PowerPoint, and reporting tools
* Experience working with Learning Management Systems (LMS), HRMS, MS Teams, SharePoint, Event Management platforms, and resource management tools
* Experience coordinating training logistics, scheduling, and learner management
* Strong communication, stakeholder management, and customer service skills
* Ability to manage multiple priorities in a fast-paced environment
* Willing to work from the Bengaluru office
* Flexible to work 24/7 rotational shifts, including US shift schedules

Key Responsibilities

* Coordinate and support the end-to-end delivery of learning programs and training activities
* Manage learner enrollments, course assignments, cancellations, and completion tracking
* Coordinate training schedules and act as the liaison between business teams and scheduling teams
* Review and validate special training requests in accordance with established SOPs
* Support learning logistics, including virtual training, resource planning, and stakeholder coordination
* Manage digital learning content and ensure training materials remain accurate and up to date
* Monitor learning activities, maintain data accuracy, and generate reports on training delivery and KPIs
* Collaborate with business leaders, SMEs, and Learning Integration teams to support training initiatives
* Identify opportunities to improve learning processes and enhance the learner experience

Benefits

* Competitive salary package
* Career growth opportunities
* Exposure to enterprise Learning & Development operations
* Professional learning and development
* Collaborative and inclusive work environment

How to Apply

Interested candidates should send their updated CV.

Please provide the following information along with your application:

* Total years of experience in Learning & Development, Learning Delivery, or Training Operations
* LMS, HRMS, and learning tools you have worked with
* Experience with training coordination, scheduling, and learner management
* Current location
* Current CTC
* Expected CTC
* Earliest available joining date
* PAN Number
* Date of Birth

Only shortlisted candidates will be contacted.

Key Skills

2 Skills
Bachelor’s degree (Human Resources, Education, Business Administration, Learning & development). Proficiency in MS Excel, PowerPoint, and reporting tools for tracking and analysis

Role Specifications

Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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