HR Reporting & MIS Specialist
Gratitude IncHR Reporting & MIS Specialist
Job Description
Key Skills
30 candidate(s) have already applied for this Job. Apply now
HR Reporting & MIS Specialist
Location: Bangalore OR Mumbai, India | Work Setup: Onsite, US Shift
Job Type: Full-time | Band: BPO 3 | Experience: 4–8 Years
Job IDs: 418625 | 418628 | Salary: Up to 9 LPA[Bangalore][Mumbai]
Position Overview
Own HR Reporting and MIS for global stakeholders. Prepare reports, dashboards, and custom datasets with accuracy. Provide data-driven insights to HRBPs and leadership with strong English communication and analytical rigor.
Key Responsibilities
- Reporting & Analytics: Gather, analyze, and interpret HR data to deliver accurate, timely reports and dashboards
- Process Excellence: Continuously improve reporting processes, data definitions, and standard reports. Document SOPs and step guides
- Stakeholder Management: Collaborate with global HRBPs and stakeholders. Address ad-hoc data requests and special projects
- SLA & KPI Management: Meet/exceed SLA and KPI targets while maintaining high data quality standards
- Compliance & Improvement: Ensure policy adherence and confidentiality. Identify process improvements for efficiency and accuracy
Required Qualifications
- Education: Any Graduate
- Experience: 5–7 years in HR Reporting, MIS, or Data Analysis
- Skills: Advanced Microsoft Excel, Tableau & Cognos, Basic Workday Reports, Documentation Validation
- Competencies: Global stakeholder management, Process improvement, SLA/KPI adherence, Exceptional English communication, Strong attention to detail & analytical skills[Mandatory]
Working Conditions
- Shift: US Hours: 5:30 PM to 3:30 AM IST. Onsite only. No WFH
- Flexibility: Must be open to extended hours to meet deadlines
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Support Executive – International Voice Process
Gratitude Inc1 - 6 Year(s)
₹ 40 - ₹ 60 Thousand p.m
Mumbai, India
Associate Manager – Record to Report [RTR]
Gratitude Inc7 - 10 Year(s)
₹ 100 - ₹ 120 Thousand p.m
Chennai, India
WFM Analyst
Gratitude Inc2 - 5 Year(s)
₹ 50 - ₹ 65 Thousand p.m
Hyderabad, India
1 - 9 Year(s)
₹ 40 - ₹ 55 Thousand p.m
Mumbai, India
Purchase Order Processing Lead – P2P
Gratitude Inc5 - 12 Year(s)
₹ 1 - ₹ 1.1 Lacs p.m
Kolkata, India
Blue Collar (TA) Hiring Manager
Gratitude Inc11 - 15 Year(s)
₹ 130 - ₹ 140 Thousand p.m
Pune, India
Pharmacovigilance IT Consultant
Gratitude Inc8 - 12 Year(s)
₹ 140 - ₹ 200 Thousand p.m
Pune, India
2 - 3 Year(s)
₹ 50 - ₹ 60 Thousand p.m
Pune, India
Team Leader for US Banking Process
Gratitude Inc2 - 5 Year(s)
Confidential
Navi Mumbai, India
1 - 3 Year(s)
₹ 65 - ₹ 80 Thousand p.m
Chennai, India