Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

IID Coordinator Accounts Payable Analyst (Invoice Management)

418 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary Confidential
Location Mumbai
92 candidate(s) already applied

Job Description


Job title ' IID Coordinator – Accounts Payable Analyst (Invoice Dispute Management)

Job Overview

We are looking for an experienced IID Coordinator – Accounts Payable Analyst with expertise in Accounts Payable, Invoice Processing, Invoice Dispute Management, Procure-to-Pay (P2P), SAP, Oracle, and MS Excel.

The ideal candidate will be responsible for managing invoice-related activities, identifying and resolving invoice discrepancies, coordinating with vendors and internal stakeholders, and ensuring timely resolution of disputes within defined SLA timelines.

Key Responsibilities

  • Perform end-to-end Accounts Payable (AP) activities, including invoice receipt, validation, processing, and payment support.

  • Support the Procure-to-Pay (P2P) process from an Accounts Payable perspective using ERP systems.

  • Perform three-way matching between Purchase Orders (PO), invoices, and Goods Receipt Notes (GRN).

  • Identify, raise, investigate, and manage invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax discrepancies, and missing documentation.

  • Coordinate with vendors, suppliers, customers, and internal stakeholders to resolve invoice discrepancies within agreed timelines.

  • Request, review, and validate supporting documents such as revised invoices, credit notes, and Proof of Delivery (POD).

  • Track and monitor open, pending, and aged invoice disputes to ensure timely resolution and closure within SLA.

  • Maintain accurate records and documentation related to invoice disputes and Accounts Payable transactions.

  • Use SAP, Oracle, and MS Excel for invoice processing, tracking, reconciliation, analysis, and reporting.

  • Assist with month-end close activities, Accounts Payable reconciliations, reporting, and invoice dispute analysis.

  • Ensure compliance with internal controls, standard operating procedures (SOPs), and Accounts Payable policies.

  • Maintain professional relationships with vendors, clients, and internal stakeholders to ensure smooth AP operations.

  • Analyze recurring invoice discrepancies and support process improvement initiatives.

Required Skills

  • 4–8 years of experience in Accounts Payable, Invoice Processing, Invoice Dispute Management, or P2P Operations.

  • Strong understanding of Accounts Payable and Procure-to-Pay processes.

  • Experience in invoice validation, three-way matching, PO, GRN, credit notes, and invoice reconciliation.

  • Hands-on experience in managing invoice disputes, price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation.

  • Proficiency in SAP and/or Oracle ERP systems.

  • Good working knowledge of MS Excel for tracking, reconciliation, reporting, and data analysis.

  • Strong analytical and problem-solving skills with excellent attention to detail.

  • Excellent interpersonal, verbal, and written communication skills.

  • Ability to manage multiple disputes and meet deadlines in a fast-paced environment.

  • Ability to work effectively with vendors, suppliers, customers, and internal stakeholders.

  • Willingness to work permanently from office in the US shift from 5:00 PM IST to 3:00 AM IST.

Educational Qualification

  • Minimum 15 years of regular, full-time education (10+2+3).

  • Candidates with relevant Finance, Accounting, Commerce, or Business-related qualifications are preferred.

Eligibility Criteria

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are required for Employee Profile (EP) creation.

Key Skills

1 Skills
Accounts Payable, invoice processing and dispute resolution

Role Specifications

Role
Accounts Payable
Timings
US-Type Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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