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India Benefits Specialist

Gratitude Inc
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1 week ago

India Benefits Specialist

4-8 Year(s)
₹ 65 - ₹ 75 Thousand p.m
Bangalore
Bangalore

Job Description

Key Skills

Vendor Management Stakeholder Management Organizations Skills Strong English Communication Skills Excellent English communication and presentation skills Strong problem-solving, Darwin (Optional) Workday, and ServiceNow is (mandatory) 6-7 years of hands-on experience in India benefits administration

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Job Description – India Benefits Specialist

Location: Bangalore
Experience: 4–8 Years
Relevant Experience: 6–7 years in India Benefits Administration
Band: BPO 3
Salary: Up to ₹9 LPA

About the Role

We are looking for an experienced India Benefits Specialist to manage end-to-end employee benefits administration, including NPS, health and insurance benefits, reimbursements, meal and fuel card programs, vendor coordination, and benefits compliance.

Key Responsibilities

Benefits Administration

  • Manage NPS enrollments, advances, and employee reimbursements.

  • Handle health and insurance enrollments, claims, and renewals.

  • Administer employee meal and fuel card programs.

  • Validate benefits deductions and coordinate with payroll teams on processing and cutoff dates.

  • Ensure compliance with applicable policies and benefits processes.

Vendor & Stakeholder Management

  • Act as the primary point of contact for benefits vendors.

  • Manage vendor invoicing, payments, and issue resolution.

  • Collaborate with HR, Finance, Payroll, and other internal stakeholders to resolve employee queries.

Employee Engagement

  • Conduct benefits-focused onboarding sessions for new employees.

  • Lead monthly employee meetings and address benefits-related queries.

  • Clearly communicate benefits programs, processes, and updates.

HR Technology

  • Use Workday and ServiceNow to manage benefits processes.

  • Darwin knowledge is an advantage.

  • Utilize reporting and analytics to monitor benefits operations and identify improvement opportunities.

Required Skills & Qualifications

  • 6–7 years of hands-on experience in India Benefits Administration.

  • Strong knowledge of employee benefits processes.

  • Workday and ServiceNow – Mandatory.

  • Darwin – Optional.

  • Excellent English communication and presentation skills.

  • Strong stakeholder and vendor management capabilities.

  • Confident and professional approach to employee interactions.

  • Good problem-solving, coordination, and organizational skills.

Working Conditions

  • 24×7 shift environment, based on geography/region coverage requirements.

  • Work from office only; no work from home.

  • Flexibility to work extended hours when required to meet deadlines.

Eligibility

  • Ex-TCS employees are not eligible to apply.

  • PAN and DOB are required for profile creation.

Application Questionnaire

Interested candidates are requested to complete the questionnaire:

Questionnaire Link: https://myglit.com/lateral/cref/b4c582d372



Role

Employee Relations

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

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