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GRATITUDE INC
APAC · AFRICA · U.S.A

Indirect Sourcing Specialist

689 Views 1 week ago
Experience 2–8 Year(s)
₹
Salary ₹ 60 – 70 Thousand p.m
Location Hyderabad (Madhapur, Manikonda, Kukatpally)
131 candidate(s) already applied

Job Description

 Indirect Sourcing Specialist

Location: Hyderabad, India | Work Setup: Onsite

Job Type: Full-time | Band: BPO 2/3 | Experience: 2–7 Years

Job ID: 416543 | Salary: Up to 9 LPA


Role Summary

Execute end-to-end sourcing and procurement for assigned indirect categories. Drive competitive sourcing, accurate documentation, supplier coordination, and compliance with procurement policies to support service requirements and savings.


Key Responsibilities

- Sourcing Execution: Run sourcing events for indirect categories. Manage supplier communication, bid tabulation, and commercial evaluation support

- Stakeholder Coordination: Capture business requirements, service scope, timelines, and budget expectations from stakeholders

- Contracting & Onboarding: Support negotiations, contracting, and supplier onboarding as per governance standards

- Documentation & Compliance: Maintain sourcing docs, commercial records, supplier master inputs, and approval trails. Ensure compliance with internal controls, policies, and audit standards

- Supplier Management: Track performance, contract milestones, renewals, and issue resolution actions

- Analytics & Improvement: Analyze spend and supplier data to support savings and category insights. Drive continuous improvement in sourcing workflows, templates, and reporting

- Operations Support: Work with Procurement Ops and Finance to resolve PO, invoice, and service acceptance issues


Required Skills & Experience

- Experience: 2–7 years in indirect procurement, sourcing ops, purchasing, or category support. [JD states 5–10 yrs preferred]

- Education: Bachelor’s in Business, Commerce, Supply Chain, Finance, Operations, or related field

- Core Skills: Tactical sourcing, Supplier communication, Commercial analysis, Contract administration, Spend reporting, Policy compliance, ERP systems, Stakeholder coordination


Key Success Measures

Sourcing cycle time, Documentation accuracy, Supplier responsiveness, Savings support, Compliance adherence, Stakeholder service quality



Key Skills

12 Skills
Enterprise systems BPO Operations BPO industry BPO Recruitment BPO Call center International BPO BPO/ITES sourcing specialist Stakeholder Coordination Category Specific Sample Management Policy and Compliance Oversight Sourcing & Procurement PR, PO, RFP, RFQ

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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