L&D Learning and Delivery Specialist

Company: TCS

Role: L&D – Learning and Delivery Specialist
Location: Bengaluru
Experience: 3–5 Years
Band: BPO 2/3
Job ID: 431892
Industry: IT / ITES – Learning & Development

Job Overview

We are looking for an experienced Learning and Delivery Specialist to support e-learning content development, migration, conversion, testing, and deployment. The candidate should have hands-on experience with Adobe Captivate, SCORM, xAPI/Tin Can, and LMS/LCMS platforms.

Key Responsibilities

• Develop, edit, convert, and migrate web-based training (WBT) courses using Adobe Captivate.

• Work on bulk e-learning content conversion and course migration projects.

• Update course URLs, rostering links, and internal links as per project requirements.

• Test videos, hyperlinks, navigation, interactions, and overall course functionality.

• Publish and package learning content in SCORM, xAPI/Tin Can, and web-based formats.

• Perform pre-deployment and post-deployment quality testing in LMS/LCMS platforms.

• Troubleshoot technical issues related to course launch, packaging, playback, HTML, and content.

• Maintain quality standards and ensure timely delivery of assigned courses.

• Coordinate with project managers, learning teams, and stakeholders through emails, calls, and messages.

• Track project progress, defects, rework, and completion status.

Required Skills

• Hands-on experience with Adobe Captivate / Adobe Captivate Classic.

• Knowledge of SCORM and xAPI/Tin Can standards.

• Understanding of LMS and LCMS platforms.

• Basic knowledge of HTML and web-based course configurations.

• Experience in e-learning development and WBT course migration.

• Strong troubleshooting and quality assurance skills.

• Good communication and stakeholder management skills.

Eligibility Criteria

• Bachelor's degree in Instructional Design, Learning Technology, Computer Applications, or a related field.

• 3–5 years of relevant experience in e-learning development, digital learning content, or WBT conversion.

• Experience in course publishing, testing, and deployment.

• Strong attention to detail and ability to manage multiple tasks and deadlines.

Important Hiring Information

• Ex-TCS employees are not eligible.

• PAN number and Date of Birth are mandatory for profile creation in the TCS recruitment portal.

• Candidates should be comfortable coordinating with stakeholders in the Pacific Time (US) zone when required.