Lead Finance Analyst (OTC) — Order to Cash
Job Description
Location: Nagpur | Experience: 4–8 Years | Band: BPO 3 | Salary: Up to ₹9 LPA
JOB DESCRIPTION
We are hiring a Lead Finance Analyst (OTC) to lead Order-to-Cash operations for our Travel, Transport & Hospitality (TTH) domain in Nagpur. This role is ideal for a finance professional with strong OTC expertise, team leadership capabilities, and hands-on experience in cash applications, billing, reconciliations, and bad debt management.
REQUIREMENTS
Finance/Commerce graduate with at least 4 years of experience in OTC/F&A operations
Strong verbal and written communication skills
Good understanding of:
Cash Applications
Billing
Reconciliations
Bad Debt Management
Analytical thinking and result-oriented approach with client/stakeholder management skills
Ability to drive the team, team collaboration, and capacity to train the team
Capability to work under time pressure in a dynamic environment
Good knowledge of MS Office — Excel, Word, PowerPoint for Monthly/Quarterly MIS reporting
Ability to adhere to a strong control environment
A good team player
Ability to drive efficiencies and process improvements
Ability to be agile and cross-train effectively
Flexible in shifts, working from Nagpur location
KEY RESPONSIBILITIES
Good oral and written communication skills in English — with all internal and external stakeholders
Clear and concise responses to queries and escalations
Ensure SOPs are accurately documented, updated, and adhered to
An analytical mind — follows a process, understands why tasks are performed, spots errors, and offers ways to improve quality
Problem solver with a growth mindset
Good attention to detail
Strong Excel skills (e.g., Pivot Tables, VLOOKUPs)
Understands the implications of deadlines (at month-end and project-based)
DOMAIN
Travel, Transport and Hospitality (TTH)
EDUCATION
Bachelor's/Master's in Commerce, BBA, BCCA, MBA — required
WHY JOIN US?
Salary up to ₹9 LPA
Prime Nagpur location
Leadership role in OTC and F&A shared services
Exposure to Cash Applications, Billing, Reconciliations, and Bad Debt Management
Career growth in finance operations
Dynamic and supportive team environment
Key Skills
4 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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