Legal Operations Specialist – US Client Support
Gratitude IncLegal Operations Specialist – US Client Support
Job Description
Key Skills
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Role Overview
We are seeking a detail-oriented and experienced Legal Operations Specialist to support
US-based legal teams. The role involves managing critical legal processes, including
drafting and issuing legal holds, preparing engagement letters for counsel, and coordinating
settlement check requests. The ideal candidate will have a strong understanding of US legal
standards, excellent drafting skills, and the ability to work in a fast-paced environment.
Key Responsibilities
Legal Holds
o Draft and issue legal hold notices in compliance with US litigation and
eDiscovery requirements.
o Coordinate with internal stakeholders and external counsel to ensure timely
implementation.
o Track and maintain accurate records of legal hold acknowledgments.
Engagement Letters
o Prepare and review engagement letters for external counsel in accordance
with US legal and ethical standards.
o Ensure accuracy of scope, fee arrangements, and compliance with company
policies.
o Liaise with counsel and internal teams for approvals and execution.
Settlement Check Requests
o Prepare documentation for settlement payments and ensure compliance with company
policies.
o Liaise with counsel and internal teams for approvals and execution.
Settlement Check Requests
o Prepare documentation for settlement payments and ensure compliance with
US settlement agreements.
o Collaborate with finance teams for timely processing and tracking of
payments.
o Maintain detailed logs and reports for audit and compliance purposes.
Required Skills
Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations.
Excellent legal drafting and communication skills.
Familiarity with contract law, engagement terms, and settlement processes.
Proficiency in MS Office Suite and legal document management systems.
Ability to manage multiple priorities and meet strict deadlines.
Preferred Technical Skills
Experience with eDiscovery platforms (e.g., Relativity, Exterro).
Familiarity with compliance tools and workflow management systems.
Qualifications
Law degree (LL. B or equivalent) from a recognized institution.
3–5 years of experience in litigation support, corporate legal operations, or law firm
environment handling US matters.
Exposure to legal hold processes, engagement documentation, and settlement
workflows.
Certifications (Preferred)
ACEDS (Certified eDiscovery Specialist).
IAPP (Privacy Certification) or similar compliance certifications.
Key Competencies
Attention to detail and accuracy.
Strong organizational and time-management skills.
Ability to work independently and collaborate across global teams.
Role
Shift Operations Manager
Timings
Afternoon Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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