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Legal Operations Specialist – US Client Support

Gratitude Inc
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2 months ago

Legal Operations Specialist – US Client Support

5-11 Year(s)
₹ 80 - ₹ 90 Thousand p.m
Bangalore (Bangalore)
Bangalore (Bangalore)

Job Description

Key Skills

LLB or LLM as a full time regular education Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills. experience in litigation support, corporate legal operations, or law firm environment handling US matters

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 Legal Operations Specialist – US Client Support

Location: Bangalore, India | Work Setup: Onsite | Shift: 3:30 PM – 1:30 AM OR 6:30 PM – 4:30 AM IST, as per client

Job Type: Full-time | Band: BPO 3/4 | Experience: 5–10 Years 

Job ID: 410729 | Salary: 11–12 LPA


Role Overview

Support US-based legal teams with critical legal operations. Own legal holds, counsel engagement letters, and settlement check requests. Ensure compliance with US litigation, eDiscovery, and settlement standards in a fast-paced environment.


Key Responsibilities

- Legal Holds: Draft and issue legal hold notices per US litigation & eDiscovery requirements. Coordinate with internal stakeholders and external counsel for timely implementation. Track and maintain legal hold acknowledgment records

- Engagement Letters: Prepare/review engagement letters for external counsel per US legal/ethical standards. Ensure accuracy of scope, fee arrangements, and policy compliance. Liaise for approvals and execution

- Settlement Check Requests: Prepare settlement payment documentation per US agreements. Coordinate with Finance for timely processing and tracking. Maintain logs and reports for audit/compliance


Required Skills & Experience

- Domain: Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Familiarity with contract law, engagement terms, and settlement processes

- Experience: LL.B or equivalent Law degree. 5–10 years in litigation support, corporate legal ops, or law firm environment handling US matters. [JD notes 3–5 yrs exposure to legal holds/engagements/settlements]

- Skills: Excellent legal drafting & communication, Proficiency in MS Office and legal document management systems, Ability to manage multiple priorities and strict deadlines


Preferred Technical Skills

Experience with eDiscovery platforms: Relativity, Exterro. Familiarity with compliance tools and workflow management systems.


Certifications – Preferred

ACEDS – Certified eDiscovery Specialist, IAPP Privacy Certification or similar compliance certifications


Key Competencies

Attention to detail & accuracy, Strong organization & time-management, Independent working, Global cross-functional collaboration

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

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