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GRATITUDE INC
APAC · AFRICA · U.S.A

Legal Operations Specialist – US Client Support

700 Views 1 week ago
Experience 5–11 Year(s)
₹
Salary ₹ 80 – 90 Thousand p.m
Location Bangalore (Bangalore)
134 candidate(s) already applied

Job Description

 Legal Operations Specialist – US Client Support

Location: Bangalore, India | Work Setup: Onsite | Shift: 3:30 PM – 1:30 AM OR 6:30 PM – 4:30 AM IST, as per client

Job Type: Full-time | Band: BPO 3/4 | Experience: 5–10 Years 

Job ID: 410729 | Salary: 11–12 LPA


Role Overview

Support US-based legal teams with critical legal operations. Own legal holds, counsel engagement letters, and settlement check requests. Ensure compliance with US litigation, eDiscovery, and settlement standards in a fast-paced environment.


Key Responsibilities

- Legal Holds: Draft and issue legal hold notices per US litigation & eDiscovery requirements. Coordinate with internal stakeholders and external counsel for timely implementation. Track and maintain legal hold acknowledgment records

- Engagement Letters: Prepare/review engagement letters for external counsel per US legal/ethical standards. Ensure accuracy of scope, fee arrangements, and policy compliance. Liaise for approvals and execution

- Settlement Check Requests: Prepare settlement payment documentation per US agreements. Coordinate with Finance for timely processing and tracking. Maintain logs and reports for audit/compliance


Required Skills & Experience

- Domain: Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Familiarity with contract law, engagement terms, and settlement processes

- Experience: LL.B or equivalent Law degree. 5–10 years in litigation support, corporate legal ops, or law firm environment handling US matters. [JD notes 3–5 yrs exposure to legal holds/engagements/settlements]

- Skills: Excellent legal drafting & communication, Proficiency in MS Office and legal document management systems, Ability to manage multiple priorities and strict deadlines


Preferred Technical Skills

Experience with eDiscovery platforms: Relativity, Exterro. Familiarity with compliance tools and workflow management systems.


Certifications – Preferred

ACEDS – Certified eDiscovery Specialist, IAPP Privacy Certification or similar compliance certifications


Key Competencies

Attention to detail & accuracy, Strong organization & time-management, Independent working, Global cross-functional collaboration

Key Skills

4 Skills
LLB or LLM as a full time regular education Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills. experience in litigation support, corporate legal operations, or law firm environment handling US matters

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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