Gratitude Inc banner
Gratitude Inc logo

Legal Operations Specialist – US Client Support

Gratitude Inc
13 Views
11 hours ago

Legal Operations Specialist – US Client Support

5-11 Year(s)
₹ 80 - ₹ 90 Thousand p.m
Bangalore (Bangalore)
Bangalore (Bangalore)

Job Description

Key Skills

LLB or LLM as a full time regular education Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills. experience in litigation support, corporate legal operations, or law firm environment handling US matters

5 candidate(s) have already applied for this Job. Apply now

 Legal Operations Specialist – US Client Support

Location: Bangalore, India | Work Setup: Onsite | Shift: 3:30 PM – 1:30 AM OR 6:30 PM – 4:30 AM IST, as per client

Job Type: Full-time | Band: BPO 3/4 | Experience: 5–10 Years 

Job ID: 410729 | Salary: 11–12 LPA


Role Overview

Support US-based legal teams with critical legal operations. Own legal holds, counsel engagement letters, and settlement check requests. Ensure compliance with US litigation, eDiscovery, and settlement standards in a fast-paced environment.


Key Responsibilities

- Legal Holds: Draft and issue legal hold notices per US litigation & eDiscovery requirements. Coordinate with internal stakeholders and external counsel for timely implementation. Track and maintain legal hold acknowledgment records

- Engagement Letters: Prepare/review engagement letters for external counsel per US legal/ethical standards. Ensure accuracy of scope, fee arrangements, and policy compliance. Liaise for approvals and execution

- Settlement Check Requests: Prepare settlement payment documentation per US agreements. Coordinate with Finance for timely processing and tracking. Maintain logs and reports for audit/compliance


Required Skills & Experience

- Domain: Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Familiarity with contract law, engagement terms, and settlement processes

- Experience: LL.B or equivalent Law degree. 5–10 years in litigation support, corporate legal ops, or law firm environment handling US matters. [JD notes 3–5 yrs exposure to legal holds/engagements/settlements]

- Skills: Excellent legal drafting & communication, Proficiency in MS Office and legal document management systems, Ability to manage multiple priorities and strict deadlines


Preferred Technical Skills

Experience with eDiscovery platforms: Relativity, Exterro. Familiarity with compliance tools and workflow management systems.


Certifications – Preferred

ACEDS – Certified eDiscovery Specialist, IAPP Privacy Certification or similar compliance certifications


Key Competencies

Attention to detail & accuracy, Strong organization & time-management, Independent working, Global cross-functional collaboration

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

3+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 4 Year(s)

International BPO technical problem solving College Graduate

₹ 45 - ₹ 60 Thousand p.m

Bangalore, India

1 - 10 Year(s)

Inbound BPO BPO industry BPO Recruitment

₹ 60 - ₹ 70 Thousand p.m

Mumbai, India

4 - 6 Year(s)

HR operations – Query management | Email management |Leaves Management | Learning and Dev administration and likes HR ops Oracle HCM or Equivalent HCM Experience is added advantage International WFA experience and global employee data management and HRBP and HR operations

₹ 85 - ₹ 95 Thousand p.m

Mumbai, India

12 - 15 Year(s)

Vendor Management Team Management client management

Confidential

Chennai, India

1 - 9 Year(s)

BPO Voice Process BPO Skills BPO Operations

₹ 50 - ₹ 55 Thousand p.m

Delhi, India

9 - 14 Year(s)

Hire-to-Retire experience in service delivery and managing client relationships within an account B2+ certification level in written and verbal German language expertise

₹ 120 - ₹ 140 Thousand p.m

Bangalore, India

6 - 12 Year(s)

Problem-Solving Skills Communication & Interpersonal Skills flexible to work general shift

₹ 75 - ₹ 100 Thousand p.m

Pune, India

5 - 10 Year(s)

Law degree (LL. B or equivalent) from a recognized institution. experience in litigation support, corporate legal operations, or law firm environment handling US matters Exposure to legal hold processes, engagement documentation, and settlement workflows

₹ 95 - ₹ 110 Thousand p.m

Bangalore, India

6 - 15 Year(s)

French Language French and English speaker French expert with very good knowledge in accounting and AR (Cash app, billing and helpdesk)

₹ 70 - ₹ 100 Thousand p.m

Mumbai, India

10 - 14 Year(s)

AML QC

₹ 85 - ₹ 1.04 Lacs p.m

Bengaluru, India