Mandarin Supplier Enablement Specialist

Location: Mumbai | Experience: 1–4 Years | Band: BPO 2 | Salary: Up to ₹7 LPA |  Shift: Rotational

JOB DESCRIPTION
We are hiring a Mandarin Supplier Enablement Specialist to support end-to-end supplier onboarding across procurement platforms (Ariba, Coupa, Oracle). This role is ideal for a bilingual professional (Mandarin + English) with basic supply chain knowledge and strong coordination skills. You will be the key point of contact for suppliers, ensuring smooth registration, compliance verification, and activation.


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EDUCATION
Minimum 15 years of regular, full-time education (10 + 2 + 3) — required


SKILLS REQUIRED

Primary Skill:


Mandarin language proficiency — ability to read, understand, and communicate process-related information effectively


Secondary Skills:


Basic knowledge of Supplier Enablement and supply chain operations


Understanding of Customer Quality and Productivity Expectations


Proficient in MS Office


KEY RESPONSIBILITIES
Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle)


Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes


Assist suppliers in completing registration, profile setup, and compliance verifications


Ensure suppliers meet all business, regulatory, and system requirements before activation


Provide non-voice support to suppliers via ticketing systems, email, and digital channels


Troubleshoot onboarding issues related to registration, invoicing processing, and data validation


Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries


Track, monitor, and follow up on open supplier requests to ensure timely resolution


Maintain accurate supplier records and documentation within the onboarding system


Validate supplier data for completeness, accuracy, and compliance


Support periodic audits and reporting activities related to supplier enablement performance


Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles

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WHY JOIN US?
Salary up to ₹7 LPA


Prime Mumbai location


Career growth in procurement and supplier enablement


Exposure to global procurement platforms (Ariba, Coupa, Oracle)


Bilingual (Mandarin/English) career advantage


Dynamic and supportive team environment