Master Data Management Assistant Manager
Gratitude IncMaster Data Management Assistant Manager
Job Description
Key Skills
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Master Data Management Assistant Manager
Location: Chennai
Experience: 7–10 Years
Band: BPO 4
Salary: ₹11–12 LPA
Job Summary
We are looking for an experienced Master Data Management Assistant Manager to manage accurate and timely maintenance of employee master data across HR, payroll, timekeeping, and benefits systems. The role will ensure data integrity, compliance with internal policies and labor regulations, and seamless integration across systems such as ADX, WinTeam, and LISA.
The position will work closely with Payroll, Benefits, IT, and HR Business Partners to support the complete employee lifecycle and ensure accurate downstream processing.
Key Responsibilities
Employee Master Data Management
Process employee master data changes, including:
Cost center and compensation/pay rate updates
Union code changes, ensuring Benefits teams are informed
Office location, supervisor, and job title changes
Job changes, promotions, demotions, and employee transfers
Primary Job Number changes within the same or across locations
Employee Lifecycle Transactions
Review and process new-hire records and promotion validations.
Process employee returns from Leave of Absence (LOA).
Manage LOA, ROE, and employee termination transactions.
Process employee reactivations and status changes.
Manage subcontractor records and personal action requests.
Data Reconciliation & Reporting
Prepare and analyze data fallout reports across:
ADX to WinTeam
LISA to WinTeam, where applicable
Perform manual data corrections and resolve identified fallouts.
Reconcile HR, payroll, and benefits-related data to prevent downstream issues.
Compliance & Audit Reviews
Conduct periodic and ad-hoc reviews, including:
Anniversary bonus reviews
Pay rate and job data audits
Benefits-impacting changes related to union codes
Ensure employee data complies with labor laws, union agreements, and organizational policies.
Employee Information Maintenance
Process and validate changes to:
Employee addresses
Email addresses and phone numbers
Direct deposit/banking information
Social Insurance Number (SIN)
IT & Cross-Functional Coordination
Raise and manage IT service tickets for employee data-related changes.
Coordinate phone/email updates and system-access dependencies.
Collaborate with Payroll, Benefits, HR Business Partners, and IT to ensure timely and accurate processing.
Required Skills & Competencies
Strong understanding of HR Operations, payroll inputs, and employee lifecycle management.
Hands-on experience with HRIS, payroll, and timekeeping systems such as ADX, WinTeam, LISA, or similar platforms.
Strong analytical, data validation, and reconciliation skills.
Excellent attention to detail and data accuracy.
Ability to work effectively with cross-functional stakeholders.
Good understanding of employee data confidentiality and compliance requirements.
Preferred Qualifications
Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.
7–10 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.
Experience handling high-volume employee lifecycle transactions and data reconciliations is preferred.
Important Eligibility Criteria
Ex-TCS employees are not eligible to apply.
PAN and Date of Birth (DOB) are required for profile creation.
Candidates should be willing to work from Chennai.
Apply / Candidate Questionnaire
Interested candidates should complete the questionnaire below as part of the application process:
Questionnaire: https://myglit.com/lateral/cref/9bf0605311
Please ensure that all details provided in the questionnaire are accurate and complete.
Role
Lead Assistant Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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