Job Description: Master Data Management (MDM) Specialist

Designation: Sales Program & Incentive Management Specialist – INC
Requisition ID: AIOC-S01672791
Location: Gurugram, Haryana
Experience Required: 7–11 Years
Qualification: Any Graduate
Notice Period: Maximum 45 Days

Job Overview

We are looking for an experienced Master Data Management (MDM) Specialist to manage and support master data operations, data governance, and quality management across customer master, material master, pricing, and Electronic Data Interchange (EDI) processes.

The role involves maintaining accurate and consistent master data within ERP/SAP systems, performing data-quality audits, ensuring compliance with SOX controls, and coordinating with cross-functional teams, including Supply Chain, Logistics, Sales, and Operations.

The ideal candidate should have strong expertise in Master Data Management, SAP/ERP systems, data validation, and process governance, preferably with experience in the Retail, FMCG, or Supply Chain industry.

Key Responsibilities

1. Master Data Management

• Manage end-to-end master data activities, including creation, modification, maintenance, and archiving.

• Maintain customer master and material master records in ERP/SAP systems.

• Handle pricing-related master data updates and EDI transactions.

• Ensure data accuracy, consistency, completeness, and compliance with business requirements.

• Monitor master data changes and ensure timely updates across systems.

2. Data Quality & Governance

• Perform peer audits and regular data-quality checks.

• Review master data change reports and obtain necessary stakeholder approvals and signoffs.

• Identify data discrepancies, investigate root causes, and implement corrective actions.

• Ensure adherence to master data governance policies and standard operating procedures.

• Maintain data integrity throughout the master data lifecycle.

3. Compliance & Audit Support

• Support SOX compliance requirements and internal/external audits.

• Maintain process documentation, audit trails, and supporting records.

• Ensure compliance with internal controls, data governance standards, and business policies.

• Support periodic reviews and validation of master data records.

4. Stakeholder Management

• Coordinate with cross-functional teams, including Supply Chain, Logistics, Sales, and Operations.

• Work with stakeholders to resolve master data-related issues and discrepancies.

• Manage requests for master data creation, changes, and updates.

• Ensure timely communication and resolution of operational queries.

5. Reporting & Process Improvement

• Prepare operational reports, data-quality dashboards, and performance updates.

• Monitor master data performance and identify process improvement opportunities.

• Support standardization, automation, and continuous improvement initiatives.

• Mentor junior team members and ensure consistent execution of MDM processes.

Required Skills & Qualifications

• Bachelor's degree in any discipline.

• 7–11 years of relevant experience in Master Data Management or related data operations.

• Strong experience in customer master and material master management.

• Hands-on experience with SAP/ERP master data processes.

• Knowledge of pricing master data and EDI processes.

• Understanding of data governance, data quality, and master data lifecycle management.

• Experience in SOX compliance, internal controls, and audit support.

• Strong analytical, problem-solving, and reporting skills.

• Excellent stakeholder management and communication skills.

• Ability to mentor team members and manage operational deliverables.

Mandatory Skills (Must Have)

• Master Data Management (MDM)

• Customer Master Data

• Material Master Data

• SAP / ERP Systems

• Data Quality & Validation

• Master Data Lifecycle Management

• Pricing Master Data

• EDI Processes

Good-to-Have Skills

• SOX Compliance & Internal Controls

• Data Governance

• Peer Audits & Quality Checks

• Supply Chain & Logistics Operations

• Retail / FMCG Industry Exposure

• Operational Reporting & Analysis

• Stakeholder Management

• Team Mentoring & Process Improvement

Preferred Industry Background

Candidates with experience in the following industries will be preferred:

• Retail

• FMCG (Fast-Moving Consumer Goods)

• Supply Chain Management

• Logistics & Distribution

Candidate Requirements

• Experience: 7–11 years

• Education: Any Graduate

• Notice Period: Maximum 45 days

• Location: Gurugram, Haryana

Ideal Candidate Profile

Candidates should have strong hands-on experience in SAP/ERP master data operations, particularly customer and material master management, pricing, EDI, and data governance. Experience in SOX controls, peer audits, and Retail/FMCG or Supply Chain environments will be an added advantage.