Network Support Engineer
Gratitude IncNetwork Support Engineer
Job Description
Key Skills
63 candidate(s) have already applied for this Job. Apply now
Role/Skill: Network Support Engineer
Location: Hyderabad | Pune
Experience: 2–3 Years
Band: BPO 1/2
Salary: ₹6–7 LPA
Job Description
We are looking for candidates with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. Candidates should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals.
Key Responsibilities
Provide endpoint support for desktops, laptops, operating systems, and standard IT applications.
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity.
Assist in monitoring and performing basic configuration checks on Cisco switches and routers.
Support Palo Alto Firewall operations, including rule verification, NAT checks, and log monitoring.
Respond to incidents and service requests as per SLA guidelines.
Maintain accurate documentation of issues, resolutions, and support activities.
Required Skills
Basic knowledge of Cisco Switching & Routing.
Understanding of Palo Alto Firewall fundamentals.
Strong troubleshooting and analytical skills.
Good communication and documentation skills.
Mandatory certification: CCNA, Network+, or equivalent.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth are mandatory for profile creation.
Candidates must be willing to work from Hyderabad or Pune.
Questionnaire Link
Please fill out the questionnaire form using the link shared below.
Note: Filling out this form is mandatory for further processing of your application. Only candidates who complete the questionnaire will be considered for the next stages of the hiring process.
You can insert your questionnaire link directly below the "Questionnaire Link" section before sharing it with candidates.
Role
L2 Support Engineer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Operations Supervisor
Gratitude Inc2 - 4 Year(s)
20 - 30 Thousand p.m
Dasnapur, India
Urgent Hiring in Pune | Earn Up to ₹7 LPA in Top BPO |
Gratitude Inc1 - 9 Year(s)
40 - 55 Thousand p.m
Pune, India
1 - 5 Year(s)
50 - 60 Thousand p.m
Kolkata, India
1 - 10 Year(s)
70 - 75 Thousand p.m
Mumbai, India
German Translator
Gratitude Inc2 - 3 Year(s)
50 - 55 Thousand p.m
Ahmedabad, India
“French Fluency = ₹10 LPA Opportunity! Are You In?”
Gratitude Inc6 - 15 Year(s)
70 - 100 Thousand p.m
Mumbai, India
Statutory & Regulatory Reporting Pune Reputed IT MNC
Gratitude Inc8 - 12 Year(s)
140 - 170 Thousand p.m
Pune, India
1 - 10 Year(s)
45 - 60 Thousand p.m
Hyderabad, India
Team Member - Spanish
Gratitude Inc1 - 20 Year(s)
50 - 60 Thousand p.m
Gurugram, India
Real Estate Sourcing Specialist
Gratitude Inc2 - 7 Year(s)
65 - 75 Thousand p.m
Hyderabad, India