Network support engineer
Gratitude IncNetwork support engineer
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Role/Skill: Network Support Engineer
Location: Hyderabad | Pune
Experience: 2–3 years
Band: BPO 1/2
Job ID: 385751
We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent).
Responsibilities:
Provide endpoint support for desktops, laptops, OS, and standard IT applications
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity
Assist in monitoring and basic configuration checks on Cisco switches and routers
Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring
Respond to incidents and service requests as per SLA and maintain proper documentation
Location:- Hyderbad | Pune
411658
PAN and DOB are required for profile creation**
Role
IT Support
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Your Voice Matters! Exciting CSR Roles with Up to ₹7 LPA
Gratitude Inc1 - 9 Year(s)
40 - 55 Thousand p.m
Mumbai, India
3 - 7 Year(s)
60 - 75 Thousand p.m
Indore, India
1 - 10 Year(s)
45 - 60 Thousand p.m
Hyderabad, India
Lead MDM
Gratitude Inc10 - 15 Year(s)
100 - 120 Thousand p.m
Pune, India
Market Consultant
Gratitude Inc10 - 15 Year(s)
130 - 170 Thousand p.m
Hyderabad, India
8 - 15 Year(s)
130 - 140 Thousand p.m
Mumbai, India
Buyer (Strategic sourcing and Procurement) Hyderabad
Gratitude Inc4 - 9 Year(s)
90 - 100 Thousand p.m
Hyderabad, India
5 - 10 Year(s)
10 - 120 Thousand p.m
Mumbai, India
Category Manager - Indirect Sourcing
Gratitude Inc8 - 10 Year(s)
70 - 150 Thousand p.m
Hyderabad, India
Level 2 Manager and Level 3 Manager
Gratitude Inc10 - 15 Year(s)
100 - 120 Thousand p.m
Hyderabad, India