Operations Delivery Lead

• Lead and manage the day-to-day activities of Senior Analysts and Analysts, ensuring effective supply planning, inventory performance, and operational execution.

• Oversee end-to-end supply planning, inventory management, sourcing coordination, and master data activities for the assigned area or category.

• Ensure consistent service delivery by meeting operational targets, business objectives, and defined performance metrics.

• Identify, assess, and resolve supply chain risks, operational constraints, and planning exceptions to maintain product availability and service levels.

• Maintain accurate planning parameters, master data, and system records to ensure reliable planning outputs.

• Coordinate with demand planning, supply planning, procurement, suppliers, and cross-functional stakeholders to ensure seamless supply chain operations.

• Support New Product Introduction (NPI) activities, including product launch planning, operational readiness, and coordination across sales and distribution channels.

• Drive the adoption and effective utilization of digital planning tools, analytics dashboards, and automation solutions.

• Identify process gaps and implement continuous improvement initiatives to enhance productivity, efficiency, and operational reliability.

• Ensure compliance with standard operating procedures, documentation requirements, version control, and master data governance.

• Prepare and communicate data-driven performance reports, operational updates, and insights to leadership and relevant stakeholders.

• Develop backup plans and maintain business continuity through effective resource planning and operational discipline.

• Conduct regular performance reviews, provide coaching and feedback, and support team capability development.

• Encourage knowledge sharing, collaboration, and a continuous learning culture within the team.

Required Skills & Qualifications

• MBA in Supply Chain Management, Operations Management, Business Administration, or a related discipline.

• 7–11 years of relevant experience in supply chain management, supply planning, network operations, or supply chain delivery operations.

• Experience in team leadership, people management, and handling supply chain planning teams.

• Strong understanding of end-to-end supply chain operations, inventory management, sourcing coordination, and master data management.

• Knowledge of New Product Introduction (NPI), product launch planning, and supply chain readiness.

• Experience with digital supply chain planning tools, analytics dashboards, and process automation.

• Strong analytical, problem-solving, and decision-making abilities.

• Excellent stakeholder management and cross-functional coordination skills.

• Strong communication, reporting, and team development capabilities.

• Ability to manage operational priorities, resolve supply chain challenges, and deliver results in a fast-paced environment.

• Willingness to work in a US shift.

Preferred Competencies

• Supply Chain Planning and Network Operations

• New Product Introduction (NPI)

• Inventory and Sourcing Management

• Demand and Supply Coordination

• Master Data Management

• Process Optimization and Continuous Improvement

• Digital Transformation and Automation

• Team Leadership and Performance Management

• Stakeholder Management and Business Continuity

Employment Type: Full-time
Work Mode: As per business requirement