P2P Invoice Resolution Analyst

Location: Mumbai
Experience: 4–8 Years
Band: BPO 3
Salary: Up to ₹9 LPA
Shift: Permanent US Shift – 5:00 PM to 3:00 AM IST
Work Mode: Work From Office (WFO)

Job Overview

We are looking for an experienced IID Coordinator (Accounts Payable Analyst – Invoice Dispute Management) to support end-to-end Accounts Payable and Procure-to-Pay (P2P) operations. The ideal candidate should have experience in invoice processing, invoice validation, three-way matching, and managing invoice disputes.

The candidate will be responsible for identifying and resolving invoice discrepancies, coordinating with vendors and internal stakeholders, tracking open disputes, and ensuring timely resolution within defined SLA timelines.

Key Responsibilities

• Perform end-to-end Accounts Payable activities, including invoice receipt, validation, processing, and payment support.

• Support Procure-to-Pay (P2P) operations using ERP platforms such as SAP and Oracle.

• Perform three-way matching between purchase orders (PO), invoices, and goods receipt notes (GRN).

• Identify, raise, investigate, and manage invoice disputes involving price variances, quantity mismatches, duplicate invoices, tax discrepancies, and missing documentation.

• Coordinate with vendors, suppliers, customers, and internal stakeholders to resolve invoice-related issues.

• Request, review, and validate supporting documents, including revised invoices, credit notes, and proof of delivery (POD).

• Monitor open and aged disputes and ensure timely closure within agreed SLAs.

• Maintain accurate dispute records, supporting documentation, and process compliance.

• Build and maintain effective working relationships with stakeholders to ensure smooth AP operations.

• Support month-end closing activities, account reconciliations, and AP-related reporting.

• Follow internal controls, standard operating procedures (SOPs), and applicable compliance requirements.

Required Skills & Qualifications

• 4–8 years of experience in Accounts Payable, Invoice Processing, P2P, or Invoice Dispute Management.

• Strong understanding of end-to-end Accounts Payable processes.

• Hands-on experience with invoice validation, invoice processing, and three-way matching.

• Good knowledge of invoice discrepancy and dispute resolution.

• Working knowledge of SAP and/or Oracle ERP systems.

• Proficiency in MS Excel and other MS Office applications.

• Strong analytical, problem-solving, and reconciliation skills.

• Excellent verbal and written communication skills.

• Ability to coordinate effectively with vendors, suppliers, customers, and internal teams.

• Strong attention to detail and ability to manage multiple disputes simultaneously.

• Ability to work in a fast-paced environment and meet SLA-driven deadlines.

• Minimum 15 years of regular, full-time education (10+2+3); graduation is compulsory.

Shift & Work Requirements

• Must be willing to work from the office in Mumbai.

• Permanent US shift: 5:00 PM to 3:00 AM IST.

• Candidates must be comfortable working in the specified shift.

Important Eligibility Criteria

• Ex-employees of TCS are not eligible to apply.

• PAN and Date of Birth (DOB) details are required for employee profile creation and must be shared securely through the approved recruitment process.