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GRATITUDE INC
APAC · AFRICA · U.S.A

Project Manager – Reservations

791 Views 3 weeks ago
Experience 8–10 Year(s)
₹
Salary Confidential
Location Mumbai
151 candidate(s) already applied

Job Description

Location: Mumbai

Experience: 8–10 Years

CTC: Up to ₹12 LPA

Job Type: Full-time

Work Mode: Onsite

Job Description

We are looking for an experienced Project Manager – Reservations to lead system migration projects, hotel onboarding, OTA integrations, and cross-functional project execution. The ideal candidate will have strong project management, stakeholder coordination, analytical, and reporting skills to ensure seamless project delivery and business growth.

Key Responsibilities

  • Manage end-to-end system migration projects with minimal business disruption.

  • Coordinate new hotel onboarding with Technology, Distribution, Sales, and Hotel Operations teams.

  • Oversee OTA onboarding and integration activities, ensuring timely and accurate go-live.

  • Track revenue performance, business KPIs, and identify trends, risks, and opportunities.

  • Prepare reports, dashboards, project trackers, and leadership presentations.

  • Collaborate with internal and external stakeholders to ensure smooth project execution.

  • Monitor project timelines, milestones, and dependencies while driving timely completion.

  • Maintain project documentation, action logs, and status reports.

  • Identify operational gaps and recommend process improvements.

  • Ensure effective communication and regular project updates to stakeholders.

Required Skills

  • Strong Project Management and Project Coordination

  • Stakeholder Management

  • Cross-functional Team Collaboration

  • System Migration & Implementation

  • OTA Integration and Hotel Onboarding

  • Revenue & Performance Analysis

  • Advanced MS Excel and PowerPoint

  • Reporting, Dashboards & MIS

  • Risk Management and Problem Solving

  • Excellent Communication Skills

Eligibility

  • 8–10 years of relevant project management experience.

  • Experience in hospitality, hotel operations, OTA platforms, or distribution systems is preferred.

  • Strong analytical and organizational skills.

  • Ability to manage multiple projects simultaneously.

  • Excellent presentation and stakeholder management skills.

Important Notes

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Key Skills

5 Skills
Project management Reporting Stakeholder Management Migration Skills Onboarding

Role Specifications

Role
Project Manager
Timings
Day Shift (Permanent)
Industry
Hotels / Restaurants / Airlines / Travel
Work Mode
Work from office
Process
Non-Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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