Purchase Order Processing p2p Team Lead Kolkata

Gratitude Inc

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1 day ago

Purchase Order Processing p2p Team Lead Kolkata

5-10 Year(s)

90 - 140 Thousand p.m

Kolkata

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Job Description

Key Skills

order management Strong knowledge of Accounts Payable and P2P processes

34 candidate(s) have already applied for this Job. Apply now

Role/Skill: Purchase Order Processing Lead

Location: Kolkata

Experience: 5-11 Years

Band: BPO 4/5

Salary: 11-17 LPA

PURPOSE:

 Lead P2P / Purchase Order Processing, ensuring accurate, compliant, and timely PO processing

 Manage and develop the PO processing team, driving SLA adherence and operational excellence

 Establish strong process controls and deliver continuous process improvements

 Act as a key client and stakeholder contact, handling escalations independently and driving RCA based solutions

KEY ACCOUNTABILITIES

 Lead and manage the Purchase Order processing team, ensuring timely and accurate PO creation, change, and closure in line with

SLAs

 Own P2P process governance, including setup and enhancement of process controls, SOPs, and compliance checks

 Drive process optimization, standardization, and automation initiatives to improve efficiency and reduce cycle time

 Independently handle client communications, stakeholder discussions, and escalation calls

 Perform Root Cause Analysis (RCA) for recurring issues and exceptions; define and implement corrective and preventive actions

 Monitor KPIs, productivity, quality metrics, and implement improvement plans

 Partner with Procurement, AP, Finance, and Business stakeholders to ensure seamless P2P operations

 Support audits (internal/external) and ensure adherence to procurement policies and controls

SKILLS

 Develop a moderate level of proficiency in the following systems:

MS Office Word, Excel, and PowerPoint

 Good understanding and experience of JDE Module or SAP

 Have fluency in reading, writing, and speaking English.

 Can interact with customers in a professional, courteous manner

 Shows genuine empathy to customers experiencing connection difficulties.

 Ability to handle difficult customer conversations and work under pressure.

 Actively identifies customer cues and responds appropriately.

 Able to communicate effectively across a group with diverse backgrounds.

 High energy, self-motivation with a high degree of accountability

Strong analytical skills

 Time management

 Documentation and knowledge sharing.

 High level written communication skills to interact with key stakeholders

 8-10 years of experience in Procurement/P2P

 Candidate should be ready to work in ANZ shift.(4/5AM)

 Should possess positive attitude to support the business.

 Should be flexible for working hours.

 5 days’ work from office is mandatory

Ex TCS Employees can't apply

PAN and DOB are required for profile creation

Role

Commercial Manager

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

Purchase / SCM

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Shubham Kathalkar

Recruiter - Gratitude Inc

NA, india

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