Quality Analyst
Job Description
Key Skills
55 candidate(s) have already applied for this Job. Apply now
Timings : Mostly Night Shifts
Re-location - yes
Notice Period - Immediate to 30 days
PFA - JD for the position of Quality Analyst
•Able to ensure products of right quality delivered by adherence improvement in systems
•Attending & reducing customer complaints
Systematically work towards resolution of Qf1 & Qf2 complaints to the satisfaction of customer. Effective root cause analysis, systematic approach 4M, 5-why methods.
•In-house actions by 8D approach
•Ensure Incoming, in-process and Final Quality requirements.
•Standardizing inspection method.
•Knowledge of calibration, different testing procedure, process and sources
•Knowledge of homologation ISO requirements
•Reduce internal rejections through process audits
•Mandatory Key Skills —People management, analytical skills, Communication skills, developing people
Role
Quality Assurance/Quality Control Manager
Timings
US-Type Shift ()
Industry
BPO
Work Mode
NA
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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