Quality Manager
Gratitude IncQuality Manager
Job Description
Key Skills
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Salary - upto 15LPA
Location- Hyderabad
Key Responsibilities:
• Lead the development and implementation of quality assurance programs for revenue cycle
management operations, including audit protocols, metrics, and reporting mechanisms.
• Identify and prioritize areas for improvement based on data analysis, industry benchmarks, and
best practices.
• Lead client calls and publish quality metrics, root cause analysis, opportunity areas and action
plan.
• Develop and deliver training programs to educate staff on quality assurance procedures,
policies, and regulations.
• Collaborate with other departments to establish performance metrics, monitor key performance
indicators, and ensure alignment with overall organizational goals and objectives.
• Conduct periodic reviews of revenue cycle management processes, policies, and procedures to
identify areas for improvement and ensure compliance with all relevant policy and guidelines.
• Ensure that all quality assurance activities are documented and reported accurately and timely.
• Foster a culture of continuous improvement, teamwork, and accountability among staff,
providing guidance and support as needed.
• Keep abreast of industry trends and developments and provide recommendations for
enhancements to the revenue cycle management program.
Qualifications:
• Minimum 10 years of experience in revenue cycle management in US healthcare, with at least 3
years in a quality assurance role.
• Knowledge of relevant guidelines, including HIPAA, Medicare, Blue, Commercial and
Medicaid.
• Strong analytical skills with the ability to analyze complex data and make informed decisions.
• Demonstrated ability to lead and manage a team, develop and implement quality assurance
programs, and drive continuous improvement.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with
internal and external stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Certification in quality management, such as Six Sigma, is a plus.
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
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