Job Description: Sales Programs & Incentive Management – Senior Analyst (Master Data Management)

Job Title: Sales Programs & Incentive Management – Senior Analyst (INC)
Required Skill: Master Data Management (MDM)
Designation: Senior Analyst
Experience: 5–8 Years
Education: Any Graduation
Preferred Qualifications: Commerce Graduate, MBA Finance, CA, CFA, CMA, or ICWA

Job Overview

We are looking for an experienced Master Data Management (MDM) professional to support Sales Programs and Incentive Management operations. The role focuses on managing the end-to-end lifecycle of customer, material, pricing, local set, and EDI master data within SAP and other enterprise systems.

The ideal candidate should have strong experience in SAP Master Data Operations, customer and material master maintenance, pricing administration, data quality management, compliance, and cross-functional coordination. Experience in Retail, Consumer Goods, or FMCG is highly preferred.

Key Roles & Responsibilities

1. Master Data Lifecycle Management

• Manage the end-to-end lifecycle of master data across Customer Master, Material Master, Pricing, Local Sets, and EDI domains.

• Create, update, validate, and maintain records for new customers, intercompany partners, plants, distribution centers (DCs), and employees.

• Handle complex customer onboarding, intercompany records, customer openings, and closure processes.

• Maintain accurate and complete master data in SAP and other legacy systems.

2. Customer & Material Master Administration

• Maintain SAP Material Master and Customer Master records.

• Manage retailer new line forms and coordinate customer product assortments at affiliate and retailer levels.

• Maintain salon business master data, including credit card updates and legal documentation.

• Manage plant, warehouse, and distribution center structures.

• Coordinate material assortments and intercompany stock movement requirements.

3. Pricing & Sales Data Management

• Maintain Suggested Retail Price (SRP), Recommended Retail Price (RRP), and discount information.

• Validate pricing, margins, and discount structures.

• Calculate wholesale pricing versus recommended retail pricing.

• Perform order form comparisons and support pricing-related requests.

• Use standard templates and margin calculators to ensure accurate data processing.

4. EDI Coordination & Product Catalogue Management

• Set up and maintain data structures for Electronic Data Interchange (EDI).

• Manage EDI mailbox correspondence and coordinate requirements for new retailer integrations.

• Support EDI initiatives, including message standard changes, in collaboration with IT.

• Maintain digital customer product catalogues.

• Coordinate EDI requirements across retailers, affiliates, and internal stakeholders.

5. Compliance, Audit & Documentation

• Execute SOX compliance reports and perform sample audits.

• Ensure all master data requests meet mandatory approval requirements before processing.

• Maintain audit readiness through accurate documentation and evidence retention.

• Archive final request forms, change reports, and supporting documents in approved locations or SAP.

• Ensure compliance with established master data governance standards.

6. Data Quality & Reporting

• Generate and review weekly and monthly Data Quality (DQ) reports.

• Validate data attributes for completeness, accuracy, and timeliness.

• Monitor end-to-end process efficiency, including NDO cycle times, to support timely shipments.

• Prepare and distribute scheduled and ad hoc business reports.

• Identify data discrepancies and coordinate corrective actions.

7. Stakeholder & Cross-Functional Coordination

• Participate in business stakeholder meetings to understand operational requirements.

• Coordinate with requestors, Master Data teams, IT, Finance, and other departments for approvals and troubleshooting.

• Enrich local data sets by coordinating with internal departments and aligning data with global standards.

• Support transformation initiatives and continuous operational improvement.

Required Skills & Qualifications

• Any graduate degree.

• 5–8 years of relevant experience in Master Data Management or Master Data Operations.

• Strong hands-on experience with SAP Customer Master and Material Master.

• Knowledge of SAP Pricing and enterprise legacy systems.

• Experience in Customer Master, Material Master, Pricing, Local Sets, and EDI data management.

• Strong data entry, validation, and master data maintenance skills.

• Proficiency in Microsoft Excel, standard templates, and margin calculators.

• Knowledge of EDI mailbox management and retailer integration processes.

• Experience in product catalogue maintenance and pricing administration.

• Understanding of SOX compliance, audit processes, and data governance.

• Strong analytical, documentation, reporting, and stakeholder management skills.

Preferred Domain & Functional Experience

• Retail, Consumer Goods, and FMCG industries.

• Supply Chain and Logistics operations.

• Customer onboarding and intercompany master data.

• Pricing, discount, and margin validation.

• Plant, warehouse, and distribution center master data.

• Salon or specialized retail operations.

• Transformation and operational improvement initiatives.

• Data Quality Management and process standardization.

Key Competencies

• Attention to Detail and Data Accuracy

• Analytical and Problem-Solving Skills

• Master Data Governance

• Process Improvement and Operational Efficiency

• Stakeholder Engagement

• Cross-Functional Collaboration

• Compliance and Audit Readiness

• Reporting and Documentation

• Time Management and Ownership

Candidate Profile

The ideal candidate will be a detail-oriented MDM professional with strong SAP expertise and experience managing complex customer, material, pricing, and EDI data. Candidates with Retail, Consumer Goods, FMCG, Supply Chain, or Logistics exposure and experience in master data transformation initiatives will be preferred.