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GRATITUDE INC
APAC · AFRICA · U.S.A

Sourcing & Procurement – Team Leader / SME

37 Views 1 day ago
Experience 6–10 Year(s)
₹
Salary ₹ 90 – 1 Lacs p.m
Location Bangalore
10 candidate(s) already applied

Job Description

Role: Sourcing & Procurement – Team Leader / SME

Location: Bangalore
Experience: 6–10 Years
Band: BPO 3/4
Salary: Up to 12 LPA (Up to ₹1,00,000 per month)
Job Code: 432218

Education & Qualification

  • Minimum 15 years of regular, full-time education (10 + 2 + 3).

Required Skills

  • Excellent understanding of Sourcing and Procurement.
  • Experience working as a Team Leader in Sourcing / Procurement processes.
  • Experience managing domestic and international suppliers/customers.
  • Knowledge of MS Office.
  • Exposure to ERP systems such as Oracle, Coupa, and SAP.
  • Excellent spoken and written communication skills.
  • Collaboration and influencing skills.
  • Team leadership.
  • Strong analytical skills.
  • Result-oriented approach.

Key Responsibilities

  • Manage a team of 10–15 members, including recruitment, training, and attrition management.
  • Initiate process controls, quality plans, and risk mitigation initiatives.
  • Manage processes and performance metrics on a day-to-day basis.
  • Ensure timely delivery and adherence to SLAs.
  • Liaise with client organisations to meet delivery requirements.
  • Resolve queries from both requesters and suppliers.
  • Handle contract and catalogue creation, administration, and compliance monitoring.
  • Support category teams with administrative tasks such as spend consolidation, data rework, and purchase order reviews.
  • Identify and resolve process exceptions.
  • Drive process improvement initiatives.
  • Ensure robust governance, controls, and compliance.
  • Initiate process controls, quality plans, and risk mitigation programmes.
  • Identify potential risks and develop appropriate mitigation plans.

Additional Information

  • Ex-TCS employees cannot apply.
  • PAN and DOB are required for profile creation.

Key Skills

1 Skills
Experience of working as a Team Leader of Sourcing / Procurement process

Role Specifications

Role
Procurement Lead
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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