Spanish Bilingual Customer Service Representative | Gurgaon
Gratitude IncSpanish Bilingual Customer Service Representative | Gurgaon
Job Description
Key Skills
49 candidate(s) have already applied for this Job. Apply now
**Role/Skill: Team Member- Spanish**
Language Required: Spanish
Location: Gurgaon
Experience: 1-3 Years
Band: BPO 1/2
JOB REQUIREMENT:
100% WFO and 24x7 shifts including night shifts applicable by default.
Excellent verbal and written Spanish language along with English skills.
Prior International voice experience –B2B/B2C Collections.
Calling for payment on overdue invoices for buckets in scope
Doing maintenance on the account
Handling accounts / payment queries from accounts payable team
Interaction with other teams - billing, originations etc.
Payment application
Handling disputes and resolution
Invoice reconciliation - Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
Basic Excel based reporting and analysis on assigned inventory
Daily task list wrt regular TCS activities
PAN and DOB are required for profile creation**
Role
Customer Service Executive
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Spanish Language Expert (Procurement Operations)
Gratitude Inc1 - 4 Year(s)
₹ 35 - ₹ 50 Thousand p.m
Hyderabad, India
HRO Payroll Assistant Manager @MNC BPO Bangalore
Gratitude Inc8 - 10 Year(s)
₹ 85 - ₹ 100 Thousand p.m
Bengaluru, India
1 - 5 Year(s)
₹ 60 - ₹ 70 Thousand p.m
Hyderabad, India
RTR Analyst -Chennai
Gratitude Inc2 - 8 Year(s)
₹ 62 - ₹ 66 Thousand p.m
Chennai, India
URGENT!! German Language Processor Lead (HRO + German)
Gratitude Inc8 - 10 Year(s)
Confidential
Bangalore, India
Associate Manager – Record to Report (RTR)
Gratitude Inc7 - 10 Year(s)
₹ 1.33 - ₹ 1.42 Lacs p.m
Chennai, India
Associate - Domain Utilities
Gratitude Inc1 - 5 Year(s)
Confidential
Kolkata, India
URGENT!! Portuguese Expert Customer Care Officer
Gratitude Inc10 - 15 Year(s)
₹ 130 - ₹ 150 Thousand p.m
Chennai, India
OHL Data Analyst (Japanese)
Gratitude Inc1 - 3 Year(s)
Confidential
Thane, India
Sales and Radio Ad Operations
Gratitude Inc3 - 5 Year(s)
Confidential
Mumbai, India