Spanish Customer Service-Mumbai Chennai & Bangalore

Gratitude Inc

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5 hours ago

Spanish Customer Service-Mumbai Chennai & Bangalore

3-6 Year(s)

Mumbai, Bangalore, Chennai

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Job Description

Key Skills

Customer Service Fluent in Spanish and English Spanish - Read, Understand and Translate

4 candidate(s) have already applied for this Job. Apply now

Spanish Customer Service Associate – Finance & Accounting Support

Chennai / Mumbai / Bangalore (Bangalore urgent) | BPO 3 | 3–6 Years Experience

About the Role
Your Spanish fluency opens doors—literally. We’re looking for a bilingual Spanish-English Customer Service professional to support our global finance and accounting operations. You’ll handle email-based invoice processing, coordinate approvals with Spanish-speaking clients, and help resolve purchase order issues by engaging directly with business stakeholders across AP, AR, and R2R teams. This role puts your language skills at the centre of critical financial workflows, giving you exposure to international processes and the chance to grow within a stable, high-performing environment. The position is open across Chennai, Mumbai, and Bangalore, with an urgent need in Bangalore—so if you’re ready to relocate or already based there, we want to talk.

What You’ll Do

Email-Based Processing & Approvals: Work on incoming emails in Spanish and English, post invoices for approval, and assist Accounts Payable, Accounts Receivable, and Record-to-Report teams in obtaining the necessary sign-offs to process invoices smoothly.

Client Coordination: Support remote migration processes for AP, AR, and R2R functions by communicating directly with Spanish-speaking clients—translating, interpreting, and handling their queries with professionalism and accuracy.

Issue Resolution: Examine and resolve purchase order-related discrepancies by engaging with business stakeholders in Spanish, ensuring timely and accurate closure of outstanding items.

Dual-Language Support: Provide seamless assistance to both Spanish- and English-speaking stakeholders, switching between languages effortlessly to bridge communication gaps.

Documentation & Follow-Up: Maintain clear, well-documented email trails and process updates, ensuring compliance and transparency at every step.

What You’ll Bring

Language Proficiency: B1/B2 level (minimum B2 preferred) in Spanish with strong comprehension and the ability to translate, interpret, and handle inquiries from Spanish-speaking clients confidently.

Communication Skills: Good oral and written communication in both Spanish and English—you can craft clear, professional emails and hold your own in phone or written conversations.

Experience: 3–6 years of relevant experience in a customer service or back-office environment; prior exposure to finance and accounting (AP, AR, R2R) is a strong advantage, but not mandatory—your Spanish skills are the priority.

Tech Comfort: Working knowledge of MS Office; Oracle exposure is an added plus.

Educational Requirement: Graduation is compulsory.

Important Eligibility Notes

Spanish proficiency must be clearly mentioned on your CV; profiles without “Spanish” stated will not be considered.

Candidates not currently based in Bangalore or Chennai should be willing to relocate, with a particular urgency for Bangalore-based joiners. The Mumbai role requires only Spanish customer service skills—finance/accounting knowledge is not necessary there.

Why Join Us
You’ll be part of a globally respected organization that values linguistic diversity and invests in long-term careers. This role gives you more than a paycheque—it offers the chance to work on international finance processes, sharpen your business communication in two languages, and build domain expertise that’s highly sought after. You’ll collaborate with supportive teams, gain exposure to ERP tools like Oracle, and have a clear path to grow within finance shared services. We celebrate inclusive hiring and provide a stable, growth-oriented environment where your bilingual skills become your biggest career asset.

How to Apply
If your CV clearly lists Spanish proficiency, you meet the experience and educational criteria, and you’re open to relocation (especially to Bangalore). Let’s turn your language talent into a global career.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Macdonald Cookey

Recruiter - Gratitude Inc

NA, nigeria

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