SuccessFactors & HRO Team Lead - Mumbai

Gratitude Inc

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2 months ago

SuccessFactors & HRO Team Lead - Mumbai

5-10 Year(s)

₹ 60 - ₹ 70 Thousand p.m

Mumbai (mumbai central, charni road, churchgate)

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Job Description

Key Skills

Product Lifecycle Management SAP Basis SAP BI SAP BW SAP COPA SAP CRM SAP FICO SAP HR Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO process transition Software Development lifecycle SAP SuccessFactors modules SuccessFactors HCM implementation 5–6 years of HR Operations / Shared Services experience supporting international geographies. Proven Root Cause Analysis (RCA) capability Proven Root Cause Analysis (RCA) skills

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SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789

Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.

Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

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