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GRATITUDE INC
APAC · AFRICA · U.S.A

Supply Chain TeamLead/Ops Manager

396 Views 1 week ago
Experience 5–7 Year(s)
₹
Salary ₹ 8 – 9 Thousand p.m
Location Mumbai
84 candidate(s) already applied

Job Description


Role: Supply Chain Team Lead/Ops Manager
Location: Mumbai
Experience:  4-8 years
Band: BPO 3
Salary: up to 9 LPA
Shift Timing: Should be flexible with Rotational/Night Shift

Education:
 Minimum 15 years of regular, full-time education (10 + 2 + 3)
 Bachelor's/Master’s in B. Com/BMS/ BBA/MBA (can be marked optional or flexible)

Skills:
 5 to 7 + Years of experience working within SCM.
 Monitor performance & drive internal reviews with team and leadership skills.
 Delivery, quality and exception handling should be monitored.
 Potential risks identification and management ·
 Contract administration to ensure that the day-to-day procurement activities ·
 Meet the operational, functional and business objectives required by the contract and provide a profitable interaction.
 Experience in Supply Chain (Sourcing & Procurement)
 Experience in dealing with domestic and international suppliers / customers

Responsibilities:
 Managing the client Relationship
 Team Handling and Motivation
 Process Training
 Employee assessment and channelizing the workflow
 Escalation and resolution handling

PAN and DOB are required for profile creation

Key Skills

1 Skills
experience working within SCM

Role Specifications

Role
Operations Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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