Team Lead – P2P Quality

Role: Team Lead – P2P Quality

Location:






Pune









Experience:






7–10 Yrs









Band:






BPO 4/5









Job Code:






437078

Role & Responsibilities

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  Strong understanding of the end-to-end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E).
  
  
  
  
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  Lead end-to-end Quality Control operations.
  
  
  
  
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  Ensure adherence to CTQs (Critical to Quality parameters), SOPs, policies, and compliance requirements.
  
  
  
  
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  Review audit findings, identify quality gaps, and recommend corrective actions.
  
  
  
  
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  Ensure daily audits are performed and reported to internal and external stakeholders.
  
  
  
  
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  Prepare RCAs and 5 Whys for errors with strong preventive actions.
  
  
  
  
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  Ensure all teams' deliverables are completed on time, compliant with relevant standards and policies, and reported accurately.
  
  
  
  
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  Ensure compliance with all SLA and KPI targets.
  
  
  
  
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  Identify process gaps and improvement opportunities.
  
  
  
  
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  Handle internal reporting and adherence to SLAs.
  
  
  
  
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  Exceed daily / weekly / monthly targets on Teams TAT and Accuracy.
  
  
  
  

Add-on Requirements

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  Demonstrated proactive, positive conflict resolution skills.
  
  
  
  
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  Excellent analytical and problem-solving skills.
  
  
  
  
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  Excellent communicator at all levels.
  
  
  
  
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  Intellectual curiosity, appetite to do things better, and proactive nature.
  
  
  
  

Good to Have

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  B.Com, M.Com / Post Graduate degree in Finance or Accounting.
  
  
  
  
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  0–7 years of professional experience in Accounts Payables.
  
  
  
  
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  Good understanding of Finance and accounting processes.
  
  
  
  
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  Knowledge of various ERPs – SAP, MS Office, Advanced Excel.
  
  
  
  

Additional Information

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  Ex TCS Employees can't apply.
  
  
  
  
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  PAN and DOB are required for profile creation.