Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Team Lead – Sales Order Management

744 Views 1 week ago
Experience 3–5 Year(s)
₹
Salary Confidential
Location Bangalore
141 candidate(s) already applied

Job Description

About the Role

We're looking for an experienced Team Lead to manage Sales Order Management operations within the Supply Chain domain. The role involves leading a team, driving SLA and KPI performance, managing client relationships, ensuring quality delivery, resolving escalations, and implementing continuous process improvements.

Qualifications

  • 6–8 years of experience in Sales Order Management or Supply Chain Operations

  • Team Lead experience with people management and client handling

  • Strong knowledge of Sales Order Management and Order Entry processes

  • Experience managing SLAs, KPIs, quality, and operational performance

  • Good understanding of Supply Chain Management (SCM)

  • Strong analytical, stakeholder management, and problem-solving skills

Benefits

  • Competitive salary package

  • Opportunity to lead high-performing operations teams

  • Career growth within a global organization

  • Exposure to client-facing and process improvement initiatives

Important Eligibility

  • PAN and Date of Birth are mandatory for profile creation.

For Review: Please ensure your CV clearly reflects the mandatory experience in Sales Order Management, team leadership, SLA/KPI management, client handling, quality management, and Supply Chain Operations. Profiles that do not demonstrate these non-negotiable requirements may not be considered.

Apply now by sending your updated CV along with the following details:

  • Highest Educational Qualification:

  • Total Experience:

  • Team Lead Experience:

  • Experience in Sales Order Management:

  • Experience in Supply Chain Management:

  • Experience in Order Entry Process:

  • Current Company:

  • Current Location:

  • Current CTC:

  • Expected CTC:

  • Notice Period:

  • PAN Available (Yes/No):

  • Date of Birth:



Key Skills

2 Skills
Sales Order Management Customer Focus Good SCM domain knowledge

Role Specifications

Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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