Team Leader- Collections/Sales/Retentions
Gratitude IncTeam Leader- Collections/Sales/Retentions
Job Description
Key Skills
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Eligibility Criteria (Strictly Mandatory)
SSC and above
Minimum 3+ years Team Leader experience in International Sales / Retention / Collections
Strong communication and leadership presence
Experience handling escalation calls and resolving complex customer cases
Proven track record of earning performance-based incentives
Note: Only relevant International Team Leader experience will be considered.
Compensation: Up to ₹8.5 LPA
Interview Process (Virtual)
HR Round
Operations Round
Shift and Work Schedule
U.S. Night Shift (Aligned to U.S. business hours)
5 Days Working
2 Weekly Offs
Document Compliance (Mandatory)
Employment verification is compulsory. Candidates must have documentation for all previous employments:
Offer Letter
Payslips
Bank Statement
The same documentation is required for every organization mentioned in employment history.
Role
Sales Team Lead
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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