Training Lead – SCM [SAP Ariba P2P]
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Training Lead – SCM [SAP Ariba P2P]
Location: Pan India | Work Setup:Onsite
Remote as per project Shift: Rotational Flexible, Night Shift Included
Job Type: Full-time Band: BPO 3/4 Experience: 4–7 Years
Job ID: 416078 Salary: 11–12 LPA
Role Summary
Lead training and change enablement for SAP Ariba P2P [Guided Buying] and new procurement ways of working. Facilitate learning for internal procurement teams and global end-users across Source-to-Contract and Procure-to-Pay lifecycles.
Key Responsibilities
- Training Delivery: Deliver and facilitate training on SAP Ariba P2P [Guided Buying], SAP 4/HANA, Source-to-Contract, P2P [PR/PO/GR/Invoicing], Sourcing & Supplier Management lifecycles
- Learning Content: Support multiple learning formats: facilitator-led programs, experiential self-learning modules, and knowledge articles for transactional end-user activities
- Collaboration: Work with L&D to align tools and content. Liaise with Country Change Champions for pilot testing. Support Change Manager and Project Coordinators on training schedules and dependencies
- Material Governance: Ensure all training materials meet client learning standards and are published via the learning center, under guidance of the Global Training Manager
Must-Have Skills
- Domain: Training experience in Sourcing & Procurement. Strong knowledge of PR to PO processes
- Systems: SAP Ariba knowledge across procurement processes. SAP exposure preferred
- Skills: Excellent communication, Cross-functional collaboration, Presentation skills
Good to Have
Source-to-Pay expertise, Experience in large international transformation programs, Corporate L&D background
Experience Required
4–7 years in Learning & Development/Training within a large international organization. Experience delivering to large, global user bases in procurement/finance operations or transformation context.
Working Conditions
Rotational and flexible shifts mandatory, including night shifts. Pan India role.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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