Transition Manager
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
Location - Open (PAN India)
7+ years of experience in Project Management for Business Process Outsourcing initiatives (locations, offshore, workforce changes)
• Coordinate programs/projects of selected transitions (opportunities or actual projects/programs) including change management
• Identify & analyze risks against project execution, propose and execute mitigation working closely with
• Manage end to end migration/ integration/ transition including preparation & maintenance of project plan, risk log, stakeholders
• Lead, track and ensure quality and completeness of knowledge transfer
• Resource planning Responsible for working with resource managers across the organization to request, confirm, and forecast resources / effort allocation
• Providing accurate and timely communication to both client, stakeholders and project team members
• Ensure that best practices are leveraged across the teams and track and report on progress on transitions against the agreed plan during transition phase
Skills required
• Excellent technical capabilities, strong communication skills, and effective project management abilities
• Strong presentation skills - including ability to lead workshops within the scope of transition projects,
• Strong proven client management skills, with the ability to facilitate and influence stakeholders,
• An ability to manage workload, with minimal direction, a self-starter with a strong sense of proactivity
• Strong analytical skills and attention to details
• Relevant experience in change management within large, high profile, high value, and complex transition programmes
Role
Transitions/Migrations Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Functional Area
ITES / BPO / Operations / Customer Service / Telecalling
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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