URGENT!! Delivery Manager-UK Payroll
Job Description
Key Skills
9 candidate(s) have already applied for this Job. Apply now
Role/Skill: Delivery Manager-UK Payroll
Location: Chennai
Experience: 12-15 years
Band: BPO 6
Shift: 12.30 pm IST to 11.30 pm IST, should be comfortable with night and rotational shifts as required
**PRIMARY SKILLS**
▪ Knowledge of end-to-end payroll (Source to Gross, Gross to Net, Net to Disbursement and GL processes).
▪ Experience in handling multi-country payrolls in a vendor / partner-based environment. Experience in handling UK payroll is mandatory.
▪ Exposure and awareness of how interfaces between various systems (HR to Payroll to Finance) works.
▪ Experience in managing payroll vendor that processes payroll as a partner that includes but is not limited to ensuring that the vendor process payroll in a timely and accurate fashion.
▪ Experience in managing the liaising between various internal teams and the vendor on payroll related matters (e.g.) Help desk, R2R, Application Maintenance teams.
▪ Enable the team in identifying process improvements and taking it to completion.
▪ Work with internal and client audit teams in providing artifacts, documentation etc. supporting the audit controls and ensuring 100% compliance.
▪ Experience in handling high performance HR and Payroll team of size that is not less than 50.
▪ Experience in managing teams across multiple locations including other countries.
▪ Ability to manage ongoing transitions and addition of new countries to the existing scope.
▪ Knowledge of handling employee queries, preferably through a query management system.
▪ Experience in handling senior client stakeholders.
▪ Prepare, review and conduct regular review / cadences with the client and the partner. (e.g.) weekly, monthly, quarterly review meetings.
▪ Participate and support in both internal and external audits.
▪ Work in collaboration with client organization, vendor and TCS technology group to resolve any issues
▪ Liaison with clients/employees, vendor for any payroll queries
▪ Dealing with HMRC
▪ Performs other duties as assigned.
**SECONDARY SKILL**
▪ Proven experience as a Payroll manager or similar role
▪ Current knowledge of UK Payroll procedures and related laws
▪ Excellent understanding of multi-location payroll and taxes
▪ Extensive knowledge of the payroll function including preparation, balancing, internal control, payroll taxes
▪ Excellent organizational skills
▪ Attention to detail
▪ Strong analytical and problem-solving skills
▪ Strong supervisory and leadership skills
▪ Outstanding communication skills (written and oral)
▪ Proficient with Microsoft Office Suite or related software
**MUST HAVE**
1. End to End UK Payroll and statutory compliance knowledge
2. Client Management
3. Vendor Management
4. Team management
5. Internal and External Governance
**GOOD TO HAVE**
1. Knowledge of multi country payroll.
**Ex TCS Employees can't apply**
**PAN and DOB are required for profile creation**
Role
Customer Delivery Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
2 - 10 Year(s)
100 - 150 Thousand p.m
Bengaluru, India
Call Center Agent required in Tech Mahindra Malad
Gratitude Inc1 - 10 Year(s)
15 - 50 Thousand p.m
Mumbai, India
General Ledger- Sr Manager
Gratitude Inc12 - 15 Year(s)
190 - 200 Thousand p.m
Chennai, India
URGENT!! Team Member - Portuguese language Expert
Gratitude Inc2 - 8 Year(s)
35 - 70 Thousand p.m
Bangalore, India
Customer Support Executive – Airlines Process
Gratitude Inc2 - 5 Year(s)
Confidential
Delhi, India
Technical Support Executive (TSR / Agent)
Gratitude Inc0 - 2 Year(s)
Confidential
Chennai, India
1 - 10 Year(s)
50 - 75 Thousand p.m
Hyderabad, India
Fare Filling Distribution
Gratitude Inc2 - 10 Year(s)
Confidential
Mumbai, India
Finance Operations Project Lead- R2R & Backline
Gratitude Inc8 - 15 Year(s)
Confidential
Kolkata, India
Customer Service Associate – Airlines Process
Gratitude Inc1 - 3 Year(s)
30 - 40 Thousand p.m
Gurugram, India

