Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

We're Hiring: UK Payroll Team Lead / Subject Matter Expert (SME)

17 Views 16 hours ago
Experience 5–7 Year(s)
₹
Salary ₹ 20 – 30 Thousand p.m
Location Bangalore
2 candidate(s) already applied

Job Description


Job Description

We are seeking an experienced UK Payroll Team Lead / SME to oversee end-to-end payroll operations and ensure accurate, compliant, and timely payroll delivery. The ideal candidate will have strong knowledge of UK payroll legislation, expertise in handling complex payroll activities, and the ability to provide technical guidance, coach team members, and drive process improvements.

Job Details

  • Location: Bangalore

  • Experience: 5–7 years

  • Band: BPO 3/4

  • Work Schedule: UK Business Hours

Requirements

Mandatory Skills and Experience

  • 5–7 years of relevant UK payroll experience.

  • Strong knowledge of PAYE, National Insurance, RTI, statutory payments, tax codes, and UK payroll legislation.

  • Hands-on experience in end-to-end UK payroll processing and reconciliations.

  • Understanding of workplace pensions and automatic enrolment.

  • Experience handling complex payroll cases, adjustments, exceptions, and escalations.

  • Previous experience coordinating teams, monitoring quality, and coaching payroll associates.

  • Experience with Workday Payroll or similar enterprise payroll systems.

  • Strong MS Excel, analytical, communication, and problem-solving skills.

  • Experience in shared services, managed services, or outsourced payroll environments.

  • Willingness to work UK business hours.

Preferred Qualifications

  • CIPP certification or equivalent UK payroll qualification.

  • Experience managing high-volume or multi-entity UK payroll.

  • Exposure to payroll transformation, automation, system implementation, or User Acceptance Testing (UAT).

Key Responsibilities

  • Manage and support end-to-end UK payroll operations, ensuring accurate and timely processing.

  • Provide technical expertise on PAYE, National Insurance, RTI, statutory payments, tax codes, and payroll legislation.

  • Handle HMRC submissions, including Full Payment Submissions (FPS) and Employer Payment Summaries (EPS).

  • Support workplace pension administration and automatic enrolment activities.

  • Review complex payroll transactions, adjustments, exceptions, and escalations.

  • Conduct payroll audits, control checks, variance analysis, and general ledger reconciliations.

  • Coordinate daily team activities, workload allocation, and quality assurance.

  • Coach and guide payroll associates on technical and operational matters.

  • Support year-end payroll activities, including P60, P11D, and P11D(b).

  • Identify opportunities for process improvement, automation, and payroll transformation.

Key Skills

3 Skills
End to End UK Payroll and statutory compliance knowledge 5–7 years of relevant UK payroll experience Strong knowledge of PAYE, RTI, National Insurance, statutory payments, and UK payroll legislation

Role Specifications

Role
Team Leader
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Olumide Micheal
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, nigeria
Network 1+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc