Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Workflow Specialist - Procurement

734 Views 1 week ago
Experience 1–5 Year(s)
₹
Salary ₹ 50 – 58.33 Thousand p.m
Location Hyderabad
124 candidate(s) already applied

Job Description

Job Title: Workflow Specialist (Transactional Procurement) / Workflow Specialist (Vendor Master)

Location: Hyderabad

Experience: 1–5 Years

Employment Type: Full-Time

Salary: ₹6–7 LPA

Shift: Flexible / As per Business Requirement (Shift not specified in the JD)


Role Overview

We are hiring Workflow Specialists to support Transactional Procurement and Vendor Master operations. The role involves processing purchase requisitions, purchase orders, vendor creation and maintenance, validating documentation, coordinating approvals, resolving stakeholder queries, maintaining data integrity, and ensuring compliance with procurement policies, SLAs, and quality standards.


Key Responsibilities

Procurement & Purchase Order Management

  • Validate purchase requisitions and convert approved requests into Purchase Orders (POs).

  • Review approvals, supporting documents, and checklists before PO creation and dispatch.

  • Follow up with stakeholders to obtain timely approvals.

  • Manage Purchase Order confirmations, amendments, and expediting activities.

  • Coordinate with buyers, requesters, and suppliers to ensure smooth procurement operations.

Vendor Master Management

  • Validate vendor creation, modification, and maintenance requests.

  • Review approvals and supporting documentation before processing vendor requests.

  • Create, update, and maintain Vendor Master records.

  • Process vendor profile amendments and communicate updates to relevant stakeholders.

Operational Support & Stakeholder Management

  • Respond to procurement and vendor-related queries.

  • Coordinate with internal stakeholders, buyers, requesters, and suppliers.

  • Investigate and resolve processing exceptions and discrepancies.

  • Maintain procurement and vendor workflow accuracy.

Reporting & Compliance

  • Generate and analyze operational reports.

  • Monitor workflow queues and transaction status.

  • Escalate issues, risks, and process bottlenecks.

  • Ensure adherence to procurement policies, internal controls, compliance requirements, SLAs, and quality standards.


Required Skills & Qualifications

  • 1–5 years of experience in Transactional Procurement and/or Vendor Master Management.

  • Experience with Purchase Requisition (PR) and Purchase Order (PO) processing.

  • Working knowledge of ERP systems (SAP preferred).

  • Good knowledge of MS Office.

  • Strong analytical and problem-solving skills.

  • Excellent verbal and written communication skills.

  • Attention to detail and accuracy.

  • Ability to manage multiple priorities and meet deadlines.

  • Strong stakeholder management and teamwork skills.


Success Measures

  • Timely and accurate processing of procurement and vendor master transactions.

  • High data quality and compliance.

  • Achievement of SLA, TAT, and productivity targets.

  • Effective stakeholder communication and query resolution.

  • Minimal processing errors with timely escalations.


Important Information

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.


Application Process

To proceed with your application, please complete the AI Assessment using the link below.

Assessment Link:  https://myglit.com/lateral/cref/39a9337724

Key Skills

17 Skills
3D Max Documentation Problem Solving Teamwork Analytical Skills Stakeholder Management Communication Skills erp systems SAP ERP Knowledge of MS Office – Excel, PowerPoint, Word compliance skills Attention to detail Reporting & Analysis SLA compliance Procurement Ops and Helpdesk Sourcing, Procurement operations (PR to PO), Vendor Master Data Management and Procurement helpdesk Transactional Procurement

Role Specifications

Role
Procurement Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Piyush Rathi
Recruiter - Gratitude Inc
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