Workflow Specialist (Transactional Procurement)

Gratitude Inc

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12 hours ago

1-5 Year(s)

Hyderabad (Hyderabad)

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Job Description

Key Skills

procurement Vendor Master Data

162 candidate(s) have already applied for this Job. Apply now

Key Responsibilities
Procurement & Purchase Order Management
Validate purchase requisitions and convert approved requests into Purchase Orders (POs).
Review and verify approvals, supporting documents, and checklists before PO creation and dispatch.
Follow up with stakeholders to obtain timely approvals for requisitions and POs.
Manage PO confirmations, amendments, and expediting activities.
Coordinate with buyers, requesters, and suppliers to ensure smooth transaction processing.

Vendor Master Management
Validate documentation submitted for vendor creation, modification, and maintenance requests.
Review and verify approvals, supporting documents, and compliance requirements before processing vendor requests.
Create, update, and maintain vendor master records while ensuring data accuracy and integrity.
Process vendor profile amendments and communicate updates to relevant stakeholders.

Operational Support & Stakeholder Management
Serve as a point of contact for queries from requesters, suppliers, buyers, and internal stakeholders.
Communicate regularly through email and phone to resolve issues and provide status updates.
Maintain a thorough understanding of procurement and vendor master workflows and their business impact.
Identify, investigate, and resolve processing exceptions and discrepancies.

Reporting & Compliance
Generate and analyze standard operational reports using reporting tools.
Monitor workflow queues and transaction status to ensure timely completion.
Escalate issues, risks, and process bottlenecks as appropriate.
Ensure adherence to policies, procedures, internal controls, and compliance requirements.
Maintain quality, accuracy, and turnaround time (TAT) in line with defined Service Level Agreements (SLAs).

PAN and DOB required

Role

Procurement Lead

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Jane E Nwafor

Recruiter - Gratitude Inc

NA, nigeria

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