Associate Customer Support (Japanese)
522 Views
1 week ago
Experience
2–4 Year(s)
RM
Salary
Confidential
Location
kelang jaya
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Job Description
We are hiring Japanese-speaking Customer Support Associates to provide excellent customer service through phone support, resolve customer concerns, escalate complex issues when necessary, maintain service quality, and meet performance targets in a fast-paced e-commerce environment.
Requirements
Native Japanese or JLPT N1
Strong verbal communication
Customer service mindset
Willing to relocate to Malaysia
Rotational shifts
E-commerce experience preferred
Visa sponsorship available
Key Skills
2 Skills
customer support
Japanese Bilingual Consultant
Role Specifications
Role
Customer Success Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
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