Bilingual Customer Service Representative (Japanese + English)
Gratitude IncBilingual Customer Service Representative (Japanese + English)
Job Description
Key Skills
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Title: Bilingual Customer Service Representative (Japanese + English)
Location: KL Sentral, Malaysia
Job Type: Full-time
Shift: Rotational shifts between 9 AM - 9 PM (Monday - Sunday) with rotational week off
Salary: RM 7500 + KPI Bonus (Negotiable)
Application Deadline: February 15, 2024
Our company is a dynamic and growing company based in KL Sentral, Malaysia, dedicated to providing exceptional customer service solutions. We are currently seeking a motivated and bilingual individual to join our team as a Customer Service Representative, fluent in both Japanese and English.
Responsibilities:
- Provide excellent customer service support to clients in both Japanese and English languages.
- Handle customer inquiries, concerns, and requests through various communication channels.
- Ensure customer satisfaction by addressing issues promptly and professionally.
- Collaborate with team members to achieve performance targets and meet Key Performance Indicators (KPIs).
- Maintain accurate and detailed records of customer interactions.
Requirements:
- Proficiency in Japanese and English languages (spoken and written).
- Previous customer service experience is required, preferably in the airline industry or any customer service-related field.
- Diploma and above educational qualification.
- Ability to work in a fast-paced environment and adapt to shifting schedules.
- Strong communication and interpersonal skills.
- Flexibility to work on a rotational shift basis, including weekends.
Compensation:
- Base salary: RM 7500 per month
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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