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GRATITUDE INC
APAC · AFRICA · U.S.A

Business Analyst | Banking & Financial Services | Malaysia

204 Views 1 week ago
Experience 3–6 Year(s)
RM
Salary RM RM 4 – RM 5 Thousand p.m
Location Selangor - Kuala Selangor, Johor
1 candidate(s) already applied

Job Description


Hiring: Business Analyst | Banking & Financial Services | Malaysia


Location: Malaysia

Salary: RM 4,000 - 5,000 (Depending on experience)

Nationality: Malaysians Only

Experience: 3 - 6 Years


We are looking for a detail-oriented Business Analyst with experience in banking, financial services or investment banking to join our team.


Requirements:

- Bachelors degree in Business, Finance, Information Systems, Computer Science or a related discipline

- 3–6 years of experience as a Business Analyst, preferably within banking, financial services or investment banking

- Strong requirement-gathering and documentation skills

- Experience with BRD, FRD, user stories, use cases and process mapping

- Understanding of SDLC and Agile/Waterfall delivery methodologies

- Strong analytical and problem-solving abilities

- Excellent communication and stakeholder-management skills

- Ability to work effectively with both business and technical teams

- Good working knowledge of Microsoft Office, particularly Word, Excel and PowerPoint

- Experience with Jira, Confluence or similar project-management/documentation tools is an advantage

Key Skills

10 Skills
Data gathering JIRA Microsoft Office Business analyst Business Analysis Experience Proficiency in using Jira and Confluence Good understanding of Agile and Waterfall models Agile and SDLC processes Strong understanding of software development life cycle (SDLC) and methodologies (Agile, Waterfall, etc.). Strong analytical and problem-solving skills.

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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