Cantonese/Mandarin /English - Equinix
Gratitude IncCantonese/Mandarin /English - Equinix
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Location: Iskandar Puteri, Johor
Basic Salary: 3000 - 3300
KPI: 300
Night Shift Allowance: 300
Attached are the application form and assessment to be completed by the candidate.
Job Description:
- Provides continuous helpdesk support via telephone, chat and email related to the product.
- Employ high level of interpersonal and communication skills while solving customer’s issues.
- Conducts basic probing to determine the next action to customer’s enquiries.
- Processes and manages orders or cases via support systems and portals.
Requirements:
- Excellent English, Mandarin and Cantonese communication skills.
- Fresh Graduates are encouraged to apply – Full Training Provided.
- Applicant must be willing to work on rotational shifts.
- Applicant must be willing to work in Iskandar Puteri, Johor.
Role
Any Other
Timings
Rotational Shifts ()
Industry
Telecom / ISP
Work Mode
NA
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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