Content Moderation Specialist (Mandarin/English)

Gratitude Inc

366 Views

14 hours ago

1-2 Year(s)

RM 2 - RM 3 Thousand p.m

Job Description

Key Skills

Mandarin Must be fluent in speaking both Mandarin and English

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Responsibilities:

• Review seller, business, and product information, short videos, and

Livestream to ensure legal compliance and safety of content uploaded

to the platform.

• Conduct basic data analysis and deliver a defined process report.

• Identify opportunities to drive improvements in risk mitigation,

process streamlining, quality enhancement, and policy localization as

well as optimization at scale.

• Collaborate with other functions of the E-commerce business unit to

complete the designated work to meet the team’s goal

Qualifications

• Excellent written and verbal communication skills in English and

Mandarin.

• Strong problem-solving skills and demonstrated multi-task capabilities

and ambiguity

• Flexible for shifting schedule and changes along with it

• Compliance or moderation operations experience is preferred - Strong

analytical and research skills.

• Ability to work in a fast and evolving environment with detail-oriented

focus.

• Able to work in Rotational Shifts and Rotational Off days.

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Mark Renniel Villegas

Recruiter - Gratitude Inc

NA, philippines

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