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MyGlit Jobs |  Jobs |   CSR / TSR Jobs in Chowkit - Kuala lumpur in a top Call Center in Mumbai & Delhi

CSR / TSR Jobs in Chowkit - Kuala lumpur in a top Call Center

Gratitude Inc
816 Views
11 hours ago

CSR / TSR Jobs in Chowkit - Kuala lumpur in a top Call Center

1-15 Year(s)
2 - 3 Thousand p.m
NA
NA

Job Description

Key Skills

Customer Service Japanese language Mandarin Cantonese Thai Korean Language

153 candidate(s) have already applied for this Job. Apply now

Job Scope:




  • Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.

  • Review Product related moderation from seller and creator to ensure they are within the guidelines

  • Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.

  • Review contents within agreed latency SLA and standards of quality

  • Label Videos, Store Content and Text contents as per policy guidelines.

  • Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.

  • Ensure adherence is met on all basic product related training and clear the exams

  • Read, review, respond, and document user reports, reviews, and support tickets

  • Perform reviews and research to provide excellent policy support

  • Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.



Requirements:




  • Preferable 6 months of related working experience

  • Fluency in English and Mandarin languages

  • We are open to hiring other languages also like Koreans, Japanese, Khmer, Filipinos etc

  • Flexible for shifting schedule and changes along with it



. For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply



You can also Whatsapp us at +601123062671 for more Details

Role

Associate/Senior Associate -(NonTechnical)

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   CSR / TSR Jobs in Chowkit - Kuala lumpur in a top Call Center in Mumbai & Delhi

Akhil Ahluwalia

Recruiter - Gratitude Inc

NA, india

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500+ Posts

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