Customer Relationship Executive Jobs in Kuala Lumpur
Gratitude IncCustomer Relationship Executive Jobs in Kuala Lumpur
Job Description
Key Skills
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Customer Relationship Executive Jobs in Kuala Lumpur
Responsibilities:
-
Handling clients, regular follow-ups of the clients.
- Maintaining healthy relations with the client.
- Communicating with existing clients on calls & fixing appointments.
- Have to attend and handle client meetings.
- Making welcome calls to the clients in order to impart all the relevant information related to them.
- Understanding the customer's interest while sharing their feedback.
- Building and maintaining profitable relationships with key customers.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
Requirements:
-
Excellent interpersonal and communication skills.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
- A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.
- Fresh Graduates, Ex Cabin Crews, Service Industry, Beauty Industry & Marketing Industry are highly encouraged to apply.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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