Customer service agent
Gratitude IncCustomer service agent
Job Description
Key Skills
8 candidate(s) have already applied for this Job. Apply now
RESPONSIBILITIES: Customer experience representative who handles and solves incoming or outgoing customer inquiries through various support channels such as voice, email, chat, social, asynchronous messaging, in-app, and SMS text.
Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market.
Must be able to type in traditional mandarin
English is required for due to business demand, there will be english interview
Must be able to commit to shift
NO WORK-FROM-HOME option provided
At least SPM, no working experience required but recommended
*FRESHERS ARE WELCOME TO APPLY*
Working Hours: 24/7, 5 days per week, 8 working hour+1 hour lunch break per day
Language: Mandarin writing & Cantonese Speaking, English B2
Location: Bangsar South
Salary: RM 3300 - RM 4600
Role
Manager -Customer Service
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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