Customer Success Specialist

Gratitude Inc

750 Views

19 hours ago

0-1 Year(s)

RM 2 - RM 3 Thousand p.m

Job Description

Key Skills

Communication CRM (Customer relationship Management) Customer Service

9 candidate(s) have already applied for this Job. Apply now

Job Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality

Responsibilities

Ensure all communication is handled professionally and promptly but with a human touch across all channels

Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand

Meet targets and requirements set by the client and management.

Appropriate knowledge and information shared by the client and management team.

Take the extra mile to engage with consumers

Site: Georgetown OR Bayan Lepas OR KL

Salary: RM 2800- RM 3300

JT International S.A. -Georgetown

RM 2800 - RM 3300

Mon - Fri | 9am - 10pm

Sat- Sun | 9am - 6pm

FB PENANG

RM 2800 - RM 3300

Night Shift Allowance : 30RM/Day

KPI : 200RM to 500 RM

24 *7 Rotational Shift

TIKTOK PENANG

RM 2800 - RM 3300

11am - 8pm

2pm - 11pm

Standard Chartered PLC- KL

RM 3000 - RM 3900

Language allowance :300 RM

Night Shift Allowance : 30 RM

24 *7 Rotational Shift

Role

Customer Service Executive -Chat

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

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