Customer Support Representative

Gratitude Inc

813 Views

13 hours ago

1-2 Year(s)

RM 2 - RM 3 Thousand p.m

Job Description

Key Skills

Mandarin BPO Skills BPO Call center good communication skills BPO/ITES bpo Must be fluent in speaking both Mandarin and English

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Job Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality

Responsibilities

   Ensure all communication is handled professionally and promptly but with a human touch across all channels

   Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand

   Meet targets and requirements set by the client and management.

   Appropriate knowledge and information shared by the client and management team.

   Take the extra mile to engage with consumers

Site: ***Georgetown OR Bayan Lepas OR KL***

Salary: RM 2800- RM 3300

***JT International S.A.*** -Georgetown

RM 2800 - RM 3300

Mon - Fri | 9am - 10pm

Sat- Sun | 9am - 6pm

***FB*** PENANG

RM 2800 - RM 3300

Night Shift Allowance : 30RM/Day

KPI : 200RM to 500 RM

24 *7 Rotational Shift

***TIKTOK*** PENANG

RM 2800 - RM 3300

11am - 8pm

2pm - 11pm

***Standard Chartered PLC***- KL

RM 3000 - RM 3900

Language allowance :300 RM

Night Shift Allowance : 30 RM

24 *7 Rotational Shift

Role

Manager -Customer Service

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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