Customer Service Executive | E- Hailing ( Bahasa + English )
Gratitude IncCustomer Service Executive | E- Hailing ( Bahasa + English )
Job Description
Key Skills
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Job Description:
-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products
-Exceeding customer expectation in terms of customer service & accurate information.
-Working in a team to achieve the required KPI elements and SLA.
Qualification: Completed with SPM, UEC, ICGSE certificate
Language: Bahasa & English (Read, Write & Speak)
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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